BriteCore
6.1#1 in p&c insurance softwareAndroidiOSWebAPI
VisitBriteCore vs Duck Creek Claims
Duck Creek Claims
5.7#2 in p&c insurance softwareWebAPI
VisitWhat both publish
| Fact | BriteCore | Duck Creek Claims |
|---|---|---|
| Integrations | BriteCore offers prebuilt integrations, custom integration development, and a published API; its site says the platform includes over one hundred prebuilt integrations. | The claims product sheet describes open REST APIs, prebuilt vendor integrations, and valuation services for straight-through processing. |
| Security | BriteCore’s API documentation describes security practices using standards including SAML, OIDC, and OAuth 2.0, powered by Amazon Cognito, and says these help meet HIPAA, PCI, and SOC 1, 2, and 3 authorization compliance. | Duck Creek OnDemand has an ISO 27001-certified information security management system and undergoes annual independent SOC 1 Type II and SOC 2 Type II examinations. |
| Support | Standard support hours are 8 a.m. to 5 p.m. Central Time, with a 24/7 critical defect line; support is available through in-app help, tickets, email, phone, and community messaging. | The Duck Creek Support Portal offers case logging, service requests, product documentation, a user community, and Duck Creek University courses; individual logins are required for systems. |
BriteCore plans
- BriteCore PlatformPriced on request
Duck Creek Claims plans
- Duck Creek ClaimsPriced on request
Pick BriteCore if…
BriteCore is aimed at P&C insurers, including carriers and MGAs, that need core policy, claims, billing, and product-management functions. It may suit teams seeking configurable workflows, portals, and integrations through an API.
Pick Duck Creek Claims if…
Duck Creek Claims is aimed at P&C insurers, particularly claims and operations leaders managing work across the claims lifecycle. It may suit organizations seeking configurable automation, claim handling functions, and integrations with vendors or partner solutions.