Black Box Intelligence Response Center
5.6#26 in restaurant review management softwareWeb
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| Fact | Black Box Intelligence Response Center | ReviewPush |
|---|---|---|
| Company history | Black Box Intelligence says it was founded by restaurant operators and has served the industry for 30+ years. | LinkedIn and Crunchbase state that ReviewPush was founded in 2011 by Lee McNiel. |
| Headquarters | Dallas, Texas, United States | ReviewPush lists Austin, Texas as its headquarters. |
| Support | The company site lists Technical Support at [email protected]. | GetApp lists email/help-desk, chat and FAQ/forum support, plus webinars and live-online training. |
Response Center is aimed at restaurant brands and chains coordinating guest feedback across multiple locations. Its roles, approval flows, and reporting dashboards may suit teams that need head-office oversight.
ReviewPush suits businesses managing Google and Yelp feedback with multichannel requests, alerts, reporting, and response tools. Its higher plans target teams needing automated responses or customer recovery features.