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Bitrix24 CRM vs Caspian

Bitrix24 CRM logo

Bitrix24 CRM

8.4#1 in manufacturing crm softwareFrom $69 a month
Free planAndroidiOSWebAPI
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Caspian

7.3#14 in insurance crm softwareFrom $49 a month
Free planWebAPI
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What both publish

FactBitrix24 CRMCaspian
AnalyticsAnalytics features cover sales-funnel analysis, employee performance, Sales Intelligence and BI Builder dashboards.Pipeline management includes Kanban boards with SLAs and assignments, task queues, agent leaderboards, QA coaching, reports, and attribution.
ComplianceThe security page says AWS maintains HIPAA, GDPR, ISO 27001, SOC 1/2/3 and PCI DSS Level 1 certifications.Caspian states that it has built-in TCPA, DNC, and 10DLC compliance features, including consent tracking and quiet hours.
HeadquartersAlexandria, Virginia, USATampa, Florida, United States
IntegrationsListed integrations include Gmail, Google Calendar, Google Drive, Microsoft Office, Outlook, OneDrive, Exchange, Active Directory/LDAP, Dropbox, Box, Xero, Mailchimp and Unisender.Professional pricing says it includes premium integrations, while the public pricing page does not name the individual services.
ProductBitrix24 describes itself as an online workspace centered on CRM, with project management, online collaboration, communication, and workflow automation tools.Caspian is an AI-powered CRM and operating system for U.S. insurance agents across auto, home, life, health, and commercial lines.

Bitrix24 CRM plans

  • FreeFree
  • Basic$69 a month
  • Standard$144 a month
  • Professional$289 a month
  • Enterprise$579 a month

Caspian plans

  • StarterFree
  • Basic$49 a month
  • Professional$149 a month
  • Team/Enterprise$1,499 a month

Pick Bitrix24 CRM if…

It suits individuals and teams looking to manage sales pipelines and email automation across desktop, web, and mobile platforms. The free plan's 1–2 user allowance may fit a very small team.

Pick Caspian if…

Caspian suits independent insurance agents, agencies and call centers seeking insurance-specific customer workflows and reporting. Agency leaders may also find its team dashboards and agent management tools relevant.

Charts they share