BeyondTrust Privileged Remote Access
7.2#58 in remote desktop softwareAndroidiOSWebAPI
VisitBeyondTrust Privileged Remote Access vs Zoho Assist
Zoho Assist
8.8#3 in remote desktop softwareFrom $10 a monthFree planAndroidiOSWebLinux
VisitWhat both publish
| Fact | BeyondTrust Privileged Remote Access | Zoho Assist |
|---|---|---|
| Access mode | both | both |
| File transfer | Yes | File transfer is included in Remote Support Standard and Unattended Access Standard. |
| Free plan | No | Yes |
| Mobile apps | Yes | Zoho Assist offers a mobile app with separate Technician App and Customer App options. |
| Session recording | Yes | Session recording is available in the Enterprise and Unattended Access Professional plans. |
| Supported platforms | Windows,macOS,Linux,Android,iOS,web | Supported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS. |
BeyondTrust Privileged Remote Access plans
- Privileged Remote AccessPriced on request
Zoho Assist plans
- FreeFree
- Remote Support - Standard$10 a month
- Remote Support - Professional—
- Remote Support - Enterprise—
- Unattended Access - Standard—
- Unattended Access - Professional—
Pick BeyondTrust Privileged Remote Access if…
It suits organizations needing governed remote access to IT, cloud, or OT systems. Teams requiring credential controls, session oversight, and multiple authentication options may find its feature set relevant.
Pick Zoho Assist if…
Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.