Beacon
7.6#5 in donor management softwareFrom £37 a monthAndroidiOSWebAPI
Visit| Fact | Beacon | Salesforce Nonprofit Cloud |
|---|---|---|
| API limits | The API allows up to 300 requests per minute, or 60 per minute for bulk requests. | Salesforce enforces concurrent-request, timeout and daily allocation limits; long-running production requests are limited to 25 concurrent calls. |
| Case management | Case management stores enquiries, ongoing service use and activities in one place. | Case Referral Intake supports inbound and outbound participant referrals, case conversion, assessment and follow-up. |
| Documentation | The help centre contains articles covering data management, forms, reporting, payments, Gift Aid, integrations, security, automation, account administration and developers. | Salesforce publishes a dedicated Nonprofit Cloud Developer Guide and extensive Help, release-note and API documentation. |
| Founded | 2017 | 1999 |
| Fundraising | Fundraising tools include branded donation forms, grants, major gifts, legacies, funds, recurring payments, Gift Aid and JustGiving integration. | Fundraising tools support donor relationships, gift entry, commitments, designations, soft credits, tributes and fundraising operations. |
| Grantmaking | Grantmaking tools manage grants and bursaries from enquiry through evaluation. | Grantmaking covers funding opportunities, applications, awards and outbound-grant lifecycle tracking. |
| Headquarters | Shoreditch, London, United Kingdom | San Francisco, California, United States |
| Integrations | The integration directory lists Stripe, GoCardless, PayPal, Mailchimp, Gmail, Outlook, Gift Aid, JustGiving, Enthuse, Xero, QuickBooks, WordPress, Wix, Drupal, Joomla and Zapier among others. | Salesforce exposes nonprofit integrations through AppExchange partners and MuleSoft Composer or partner-built applications. |
| Rating on G2 | 4.7 out of 5 from 10 reviews | 4.1 out of 5 from 87 reviews. |
| Rating on Trustpilot | 2.5 out of 5 from 13 reviews | 1.3 out of 5 from 660 reviews. |
Beacon suits charities managing fundraising, memberships, events, and service cases in one CRM. It is also suited to teams needing donor segmentation, advanced reporting, integrations, or a REST API.
It is designed for nonprofits, charities, social housing associations and social businesses managing fundraising, volunteers, programs or grants. It suits organizations seeking those functions in a web-based platform.