BasePress
6.0#130 in knowledge base softwareFrom $79 a yearWebSelf-hosted
VisitBasePress vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | BasePress | ProProfs Knowledge Base |
|---|---|---|
| Access control | Content restriction lets administrators choose which users can access articles, sections, or knowledge bases. | Security features include conditional content, folder restrictions, Enterprise SSO through Okta and Azure AD, private sites and IP restrictions. |
| Content analytics | Yes | Yes |
| Free plan | No | Yes |
| Integrations | BasePress Premium integrates with WPML for multilingual knowledge bases, and the maker also lists SearchWP integration. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Publishing audience | both | both |
| Support | The pricing page includes one year of product support in all plans, with priority support for Pro and Elite. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
BasePress plans
- Essential$79 a year
- Pro$279 a year
- Elite$779 a year
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick BasePress if…
You want what its maker publishes above — check its page for the details.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.