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Ballpark vs Test IO

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Ballpark

7.7#3 in usability testing softwareFrom $125 a month
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Test IO

7.0#13 in usability testing software
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What both publish

FactBallparkTest IO
APIBallpark exposes a GraphQL API for creating and managing studies, organizing users and integrating platform resources.Customers can schedule a test or start it immediately using the API.
HeadquartersLondon, United KingdomBerlin, Germany
IntegrationsThe integrations marketplace lists User Interviews, Figma and Rally connections.The integration guide lists Jira Cloud and Data Center, Notion, Zapier, bug trackers such as GitHub, test case managers such as TestRail and Xray, and a customer API.
ProductBallpark is a research platform for consumer, brand and product research, with surveys, interviews, video, voice, visuals and tasks.Test IO provides crowdtesting services through a SaaS platform and a global community of professional testers.
SecurityBallpark lists EU hosting, GDPR compliance, SAML-based SSO, SOC 2 Type II, multi-layer encryption and user permissions as security features.The crowdtesting page says testers sign NDAs with Test IO and optionally with the customer to control trusted access.
SupportEnterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research.The crowdtesting page says customers have a dedicated customer success manager reachable by phone, chat, email, or Slack.

Ballpark plans

  • Free TrialFree
  • Participant recruitmentPriced on request
  • Starter$125 a month
  • Business$229 a month
  • Enterprise PlatformPriced on request
  • Enterprise—

Test IO plans

  • CrowdtestingPriced on request

Pick Ballpark if…

You want what its maker publishes above — check its page for the details.

Pick Test IO if…

Test IO is intended for companies seeking external testing across apps and websites. It is not intended for private consumers.

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