
Ballpark
7.7#3 in usability testing softwareFrom $125 a monthAndroidiOSWebAPI
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| Fact | Ballpark | Test IO |
|---|---|---|
| API | Ballpark exposes a GraphQL API for creating and managing studies, organizing users and integrating platform resources. | Customers can schedule a test or start it immediately using the API. |
| Headquarters | London, United Kingdom | Berlin, Germany |
| Integrations | The integrations marketplace lists User Interviews, Figma and Rally connections. | The integration guide lists Jira Cloud and Data Center, Notion, Zapier, bug trackers such as GitHub, test case managers such as TestRail and Xray, and a customer API. |
| Product | Ballpark is a research platform for consumer, brand and product research, with surveys, interviews, video, voice, visuals and tasks. | Test IO provides crowdtesting services through a SaaS platform and a global community of professional testers. |
| Security | Ballpark lists EU hosting, GDPR compliance, SAML-based SSO, SOC 2 Type II, multi-layer encryption and user permissions as security features. | The crowdtesting page says testers sign NDAs with Test IO and optionally with the customer to control trusted access. |
| Support | Enterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research. | The crowdtesting page says customers have a dedicated customer success manager reachable by phone, chat, email, or Slack. |
You want what its maker publishes above — check its page for the details.
Test IO is intended for companies seeking external testing across apps and websites. It is not intended for private consumers.