Ballpark
7.7#3 in usability testing softwareFrom $125 a monthAndroidiOSWebAPI
VisitBallpark vs Hubble
What both publish
| Fact | Ballpark | Hubble |
|---|---|---|
| Product | Ballpark is a research platform for consumer, brand and product research, with surveys, interviews, video, voice, visuals and tasks. | Hubble describes itself as an AI-powered user research platform for exploring customer needs, testing designs, and collecting feedback. |
| Research methods | Listed methods include preference tests, screeners, data tables, card sorting and live interviews. | The platform lists unmoderated and AI-moderated research, moderated studies, surveys, in-product surveys, and diary and concept studies. |
| Security | Ballpark lists EU hosting, GDPR compliance, SAML-based SSO, SOC 2 Type II, multi-layer encryption and user permissions as security features. | The site footer states that Hubble is SOC 2 Type II, HIPAA, and GDPR compliant. |
| Support | Enterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research. | Hubble's documentation directs users to its community Slack group for additional developer support. |
Ballpark plans
- Free TrialFree
- Participant recruitmentPriced on request
- Starter$125 a month
- Business$229 a month
- Enterprise PlatformPriced on request
- Enterprise—
Hubble plans
- FreeFree
- Pro$120 a month
- EnterprisePriced on request
Pick Ballpark if…
You want what its maker publishes above — check its page for the details.
Pick Hubble if…
Hubble suits UX teams that need to plan and run research across interviews, surveys and prototype tests. Its free plan may fit an individual starting with limited monthly responses.