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Ballpark vs Ethnio

Ballpark logo

Ballpark

7.7#3 in usability testing softwareFrom $125 a month
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Ethnio logo

Ethnio

6.8#17 in usability testing softwareFrom $82 a month
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What both publish

FactBallparkEthnio
IntegrationsThe integrations marketplace lists User Interviews, Figma and Rally connections.Listed integrations include Qualtrics, Slack, Google Calendar, Zoom, Microsoft Teams, Google Meet, DocuSign, Adobe Sign, SurveyMonkey, Snowflake, API, and webhooks.
SecurityBallpark lists EU hosting, GDPR compliance, SAML-based SSO, SOC 2 Type II, multi-layer encryption and user permissions as security features.Ethnio says it is SOC 2 Type 1 and Type 2 certified and stores customer data in AWS US West (Oregon).
Security controlsBallpark states that it is EU-hosted, GDPR compliant, supports SAML SSO, has SOC 2 Type II, multi-layer encryption and granular permissions.The security page describes two-factor authentication, SSO, ongoing penetration testing, remote backups, and user access controls.
SupportEnterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research.The pricing page lists Pro support by dedicated team email with a four-hour response time and Enterprise support via Slack, Zoom, and email with a dedicated CSM and two-hour response time.

Ballpark plans

  • Free TrialFree
  • Participant recruitmentPriced on request
  • Starter$125 a month
  • Business$229 a month
  • Enterprise PlatformPriced on request
  • Enterprise—

Ethnio plans

  • Pro$82 a month
  • EnterprisePriced on request

Pick Ballpark if…

You want what its maker publishes above — check its page for the details.

Pick Ethnio if…

You want what its maker publishes above — check its page for the details.

Charts they share