
Ballpark
7.7#3 in usability testing softwareFrom $125 a monthAndroidiOSWebAPI
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| Fact | Ballpark | Ethnio |
|---|---|---|
| Integrations | The integrations marketplace lists User Interviews, Figma and Rally connections. | Listed integrations include Qualtrics, Slack, Google Calendar, Zoom, Microsoft Teams, Google Meet, DocuSign, Adobe Sign, SurveyMonkey, Snowflake, API, and webhooks. |
| Security | Ballpark lists EU hosting, GDPR compliance, SAML-based SSO, SOC 2 Type II, multi-layer encryption and user permissions as security features. | Ethnio says it is SOC 2 Type 1 and Type 2 certified and stores customer data in AWS US West (Oregon). |
| Security controls | Ballpark states that it is EU-hosted, GDPR compliant, supports SAML SSO, has SOC 2 Type II, multi-layer encryption and granular permissions. | The security page describes two-factor authentication, SSO, ongoing penetration testing, remote backups, and user access controls. |
| Support | Enterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research. | The pricing page lists Pro support by dedicated team email with a four-hour response time and Enterprise support via Slack, Zoom, and email with a dedicated CSM and two-hour response time. |
You want what its maker publishes above — check its page for the details.
You want what its maker publishes above — check its page for the details.