Avaya Experience Platform vs intelli-CTi

Avaya Experience Platform plans

• Digital$48 a month
• Voice$83 a month
• All Media$125 a month
• Avaya InfinityPriced on request

intelli-CTi plans

• Broadsoft Connector$7 a month
• Named User$13.50 a month
• Cloud Provisioning$1,075, paid once
• On-site Provisioning$1,075, paid once
• Site Provisioning - Mitel$1,625, paid once

Pick Avaya Experience Platform if…

Avaya Experience Platform is intended for large, complex enterprise contact centers. It may suit organizations that need omnichannel workflows, AI options, and deployment flexibility.

Pick intelli-CTi if…

intelli-CTi is aimed at sales teams, call centers, support desks, and customer service teams that use a supported CRM and telephone system. It may suit organizations that want caller context and post-call follow-up in their CRM workflow.