Auditcall
6.5#14 in call tracking softwareFrom $2 a monthFree planWebAPI
VisitAuditcall vs CallRail
What both publish
| Fact | Auditcall | CallRail |
|---|---|---|
| Call attribution | Dynamic number insertion attributes calls to their source, campaign, ad, keyword, or landing page. | Call Tracking attributes calls and texts to marketing campaigns and provides lead journey insights. |
| Data retention | Call recordings, transcripts, and metadata are retained according to customer-configured settings and then deleted or de-identified. | The API documentation says communication records are automatically deleted after 25 months. |
| Headquarters | Wilmington, Delaware, United States | Atlanta, Georgia, United States |
| Integrations | The site lists Salesforce, HubSpot, Zoho, Google Ads, Google Analytics, Meta Ads, Slack, Zapier, and Microsoft Teams. | CallRail lists integrations including Google Ads, Google Analytics 4, Google Business Profile, HubSpot, Salesforce and Freshpaint. |
| Security | The privacy policy says data is encrypted in transit and at rest and describes network segmentation, least-privilege access, continuous monitoring, and independent audits including AICPA SOC 2 and HIPAA-aligned controls. | CallRail states that it has SOC 2 compliance and publishes HIPAA and GDPR materials. |
| Support | Auditcall lists email, WhatsApp, Telegram, and phone support; phone support is available Monday to Friday, 9:00 AM to 6:00 PM UTC. | The help center contains feature-specific articles covering call recording, downloads, deletion, playback and troubleshooting. |
Auditcall plans
- Free AccountFree
- Pay-As-You-Go Minutes$0.01, paid once
- Virtual Numbers$2 a month
CallRail plans
- Lead Tracking$50 a month
- AI Voice Assistant$95 a month
- Lead Tracking Complete$95 a month
- Voice Assist$95 a month
- Lead Conversion$150 a month
- Lead Conversion Complete$195 a month
Pick Auditcall if…
It suits contact centers, call centers, agencies, sales and support teams, and businesses that rely on customer phone communication. Teams needing call attribution or phone-based workflow integrations may find its listed tracking and integration features relevant.
Pick CallRail if…
CallRail suits businesses looking to connect marketing activity with calls, texts and forms. Its mobile app is relevant to users in the United States and Canada who need call and message access on mobile.