
At Last
7.3#2 in returns management softwareFrom £95 a monthFree planAndroidiOSWebAPI
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| Fact | At Last | parcelLab Returns |
|---|---|---|
| Audience | The platform is presented for retailers, brands, 3PLs, fulfilment providers, and circular technology providers. | The product is presented for retail teams in operations and logistics, customer experience, customer service, ecommerce, and marketing. |
| Integrations | Listed commerce integrations include Shopify, Rithum, Mirakl, WooCommerce, and Mintsoft, and the platform also offers an API for other storefronts. | The product page names Zendesk and Salesforce and says it connects with ecommerce platforms, carrier networks, and warehouse management systems. |
| Support | At Last states that it provides 100% UK-based customer support; its platform page specifies dedicated UK-based technical and commercial support for 3PLs. | parcelLab offers technical help through its knowledge base and provides sales support and platform tours through its contact page. |
At Last suits retailers and logistics or fulfilment providers managing returns across channels, including international shipments. The free tier is only suited to users meeting its shipment minimum and customer-paid-returns condition.
parcelLab Returns suits retail teams in operations, logistics, customer experience, customer service, ecommerce, and marketing. It is intended for businesses coordinating customer-facing returns with internal warehouse processes.