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At Last vs parcelLab Returns

At Last logo

At Last

7.3#2 in returns management softwareFrom £95 a month
Free planAndroidiOSWebAPI
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What both publish

FactAt LastparcelLab Returns
AudienceThe platform is presented for retailers, brands, 3PLs, fulfilment providers, and circular technology providers.The product is presented for retail teams in operations and logistics, customer experience, customer service, ecommerce, and marketing.
IntegrationsListed commerce integrations include Shopify, Rithum, Mirakl, WooCommerce, and Mintsoft, and the platform also offers an API for other storefronts.The product page names Zendesk and Salesforce and says it connects with ecommerce platforms, carrier networks, and warehouse management systems.
SupportAt Last states that it provides 100% UK-based customer support; its platform page specifies dedicated UK-based technical and commercial support for 3PLs.parcelLab offers technical help through its knowledge base and provides sales support and platform tours through its contact page.

At Last plans

  • ‘Return to Zero’Free
  • Starter£95 a month
  • Pro£225 a month
  • CustomPriced on request

parcelLab Returns plans

  • parcelLab ReturnsPriced on request

Pick At Last if…

At Last suits retailers and logistics or fulfilment providers managing returns across channels, including international shipments. The free tier is only suited to users meeting its shipment minimum and customer-paid-returns condition.

Pick parcelLab Returns if…

parcelLab Returns suits retail teams in operations, logistics, customer experience, customer service, ecommerce, and marketing. It is intended for businesses coordinating customer-facing returns with internal warehouse processes.

Charts they share