ANKOTA
6.5#12 in home care scheduling softwareAndroidiOSWebAPI
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| Fact | ANKOTA | Birdie |
|---|---|---|
| Family app | The family app lets participants and loved ones view visits and calendars, find agency contact details and updates, request shifts, and receive adult day photos and updates. | The Family App gives relatives visit updates and care notes about their loved one's care. |
| Founded | 2008 | 2017 |
| Headquarters | Boston, Massachusetts, United States | London, United Kingdom |
| Integrations | The Public API supports sending lead, CRM, applicant, client, caregiver, and visit data into ANKOTA; listed outbound connections include accounting, payroll, employee reward, and background check systems. | Birdie lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, for which it says it accepts no new integrations. |
| Pricing basis | An older ANKOTA product overview says its monthly fee depends on agency size and that telephony fees are additional; the current main site invites prospective customers to schedule a demo. | Birdie's four agency plans have monthly costs based on scheduled care hours, and the page says to contact Birdie for a quote. |
| Purpose | ANKOTA provides software for home care, electronic visit verification, adult day services, self-direction, and services for people with intellectual and developmental disabilities. | Birdie is a smart technology platform built for homecare agencies, connecting care, rostering, finance, and compliance. |
| Security | ANKOTA says its systems use encryption and role-based access and describes the platform as HIPAA compliant. | Birdie states it is ISO 27001 certified, holds Cyber Essentials Plus, exceeds NHS Data Security and Protection Toolkit standards, and complies with UK GDPR. |
| Support | ANKOTA advertises onboarding training and ongoing customer service and support for its EVV solution. | Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee. |
ANKOTA is intended for home care, adult day, I/DD, and self-direction providers, as well as PACE programs, Area Agencies on Aging, and Centers for Independent Living. It may fit agencies that need EVV alongside scheduling, billing, and care operations.
Birdie suits homecare agencies that need care records alongside rostering, finance, and compliance tools. Its staff and family apps serve carers, office teams, managers, and relatives.