
Aha! Ideas
6.7#9 in product management softwareFrom $49 a monthWebAPIExtensionmacOS
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| Fact | Aha! Ideas | Jira |
|---|---|---|
| Founded | 2013 | 2002 |
| Headquarters | Distributed team (U.S. + international) | Sydney, Australia and San Francisco, California |
| Integrations | Aha! Ideas integrates with more than 15 tools, including Salesforce, HubSpot, Zendesk, Jira, Slack, and Microsoft Teams. | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. |
| Security | Every plan includes HTTPS network communications and encryption at rest; Aha! says it is ISO 27001 certified and complies with GDPR. | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. |
| Support | Aha! says its Customer Success team is available 24/7 and typically responds to requests within two hours without charging for support. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
Aha! Ideas suits product teams that want to collect requests from customers or communities and prioritize them. It may also fit teams that need branded feedback portals, idea scorecards, or AI-assisted analysis.
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling