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AgencyZoom vs Zoho CRM

AgencyZoom logo

AgencyZoom

6.9#17 in insurance crm softwareFrom $99 a month
AndroidiOSWeb
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Zoho CRM logo

Zoho CRM

9.1#4 in crm softwareFrom $14 a month
Free planAndroidiOSWebAPI
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What both publish

FactAgencyZoomZoho CRM
HeadquartersColumbus, Ohio, United StatesChennai, India
IntegrationsThe support center lists integrations for AMS platforms including AMS360, QQCatalyst, EZLynx, NowCerts, Hawksoft, and EPIC.Zoho CRM offers more than 1,100 ready-to-use app integrations.
Mobile appThe maker says the app supports iOS on all devices and Android only on older versions, as of its 2025 device availability note.Yes
PurposeAgencyZoom is an insurance-specific sales and automation platform for insurance agents and agencies.Zoho CRM provides tools to increase leads, accelerate sales, and measure sales performance.
SecurityThe privacy policy describes safeguards including firewalls, password and access controls, and SSL encryption in transit; it is dated July 22, 2021.Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions.
SupportThe contact page directs existing customers to the in-product chat bubble for customer support.Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5.

AgencyZoom plans

  • Allstate Single Location Agency$99 a month
  • Allstate Multiple Location Agency$129 a month
  • Farmers Essential$149 a month
  • Independent Essential$149 a month
  • Independent Growth$199 a month
  • Farmers Growth$199 a month

Zoho CRM plans

  • FreeFree
  • Standard$23 a month
  • Professional$40 a month
  • Enterprise$52 a month
  • FreeFree
  • Standard$14 a month

Pick AgencyZoom if…

AgencyZoom is for insurance agents and agencies that want to manage leads, automate customer engagement, and track agency or producer goals. Its plans and integrations may suit agencies already using an agency management system.

Pick Zoho CRM if…

Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.

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