AfterShip Tracking
8.0#2 in order tracking softwareFrom $29 a monthFree planAndroidiOSWebAPI
Visit| Fact | AfterShip Tracking | TrackMage |
|---|---|---|
| Analytics | Reporting covers shipment volume, processing and transit times, exceptions, on-time rates, tracking-page visits, click-through rates, and reviews. | TrackMage provides carrier performance scores and shipment analytics in a dashboard. |
| Integrations | Official integration listings include Shopify, Salesforce Commerce Cloud, Magento 2, BigCommerce, Amazon Seller Central, Klaviyo, Attentive, Gorgias, Yotpo, and ShipBob. | TrackMage describes one-click connections with more than 70 ecommerce platforms and apps, and names Shopify, WooCommerce, Zapier, and Integrately. |
| Notifications | The service supports automated customer communications when shipment statuses or estimated delivery dates change, including email and SMS. | TrackMage sends automated shipment status notifications and can provide localized updates. |
| Purpose | AfterShip Tracking provides proactive shipment tracking intended to reduce WISMO tickets and optimize delivery performance. | TrackMage provides ecommerce shipment tracking and branded post-purchase pages for customer delivery updates. |
| Support | GetApp reports 4.9 out of 5 for customer support and recurring praise for prompt, knowledgeable help through chat, calls, and screen sharing. | The site provides a help center and support contact at [email protected]. |
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AfterShip Tracking suits stores that want shipment visibility across many carriers, delivery reporting, and customer updates. Essentials is positioned for new stores below $1M GMV, Premium for growing brands with $1M–$10M GMV, and Enterprise for businesses above $10M GMV.
TrackMage is aimed at ecommerce brands and logistics teams that need branded shipment updates, including wholesalers managing bulk shipments. Its API, webhooks, and integrations may also suit teams connecting tracking to store or workflow tools.