AfterShip Tracking
8.0#2 in order tracking softwareFrom $29 a monthFree planAndroidiOSWebAPI
Visit| Fact | AfterShip Tracking | ShipHawk |
|---|---|---|
| Analytics | Reporting covers shipment volume, processing and transit times, exceptions, on-time rates, tracking-page visits, click-through rates, and reviews. | Shipping tools include custom reporting, real-time fulfillment data, tracking, shipping documents, and cost accrual. |
| Founded | 2012 | ShipHawk says it was founded on October 16, 2012. |
| Integrations | Official integration listings include Shopify, Salesforce Commerce Cloud, Magento 2, BigCommerce, Amazon Seller Central, Klaviyo, Attentive, Gorgias, Yotpo, and ShipBob. | ShipHawk lists ERP integrations for NetSuite, Acumatica, Infor, Microsoft Dynamics, Sage, and SAP, and says it can integrate with any ERP through direct integration, middleware, or API. |
| Security | AfterShip states GDPR compliance, SOC 2 Type II audited controls, CIS Benchmarks alignment, and ISO 27001 certification. | Its terms state that it maintains administrative, physical, and technical safeguards for customer data and will notify customers of a confirmed security breach within 72 hours. |
| Support | GetApp reports 4.9 out of 5 for customer support and recurring praise for prompt, knowledgeable help through chat, calls, and screen sharing. | The technical support program includes operational assistance, platform administration support, access to a ticketing system, documentation, release notes, and remote training. |
AfterShip Tracking suits stores that want shipment visibility across many carriers, delivery reporting, and customer updates. Essentials is positioned for new stores below $1M GMV, Premium for growing brands with $1M–$10M GMV, and Enterprise for businesses above $10M GMV.
ShipHawk is aimed at scaling omnichannel businesses, including shippers, retailers, manufacturers, and distributors that need warehouse and shipping workflows together.