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AfterShip Tracking vs ShipHawk

ShipHawk

6.0#20 in order tracking software
WebAPISelf-hosted
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What both publish

FactAfterShip TrackingShipHawk
AnalyticsReporting covers shipment volume, processing and transit times, exceptions, on-time rates, tracking-page visits, click-through rates, and reviews.Shipping tools include custom reporting, real-time fulfillment data, tracking, shipping documents, and cost accrual.
Founded2012ShipHawk says it was founded on October 16, 2012.
IntegrationsOfficial integration listings include Shopify, Salesforce Commerce Cloud, Magento 2, BigCommerce, Amazon Seller Central, Klaviyo, Attentive, Gorgias, Yotpo, and ShipBob.ShipHawk lists ERP integrations for NetSuite, Acumatica, Infor, Microsoft Dynamics, Sage, and SAP, and says it can integrate with any ERP through direct integration, middleware, or API.
SecurityAfterShip states GDPR compliance, SOC 2 Type II audited controls, CIS Benchmarks alignment, and ISO 27001 certification.Its terms state that it maintains administrative, physical, and technical safeguards for customer data and will notify customers of a confirmed security breach within 72 hours.
SupportGetApp reports 4.9 out of 5 for customer support and recurring praise for prompt, knowledgeable help through chat, calls, and screen sharing.The technical support program includes operational assistance, platform administration support, access to a ticketing system, documentation, release notes, and remote training.

AfterShip Tracking plans

  • FreeFree
  • Essentials$29 a month
  • Premium$59 a month
  • EnterprisePriced on request

ShipHawk plans

  • ShipHawk platformPriced on request

Pick AfterShip Tracking if…

AfterShip Tracking suits stores that want shipment visibility across many carriers, delivery reporting, and customer updates. Essentials is positioned for new stores below $1M GMV, Premium for growing brands with $1M–$10M GMV, and Enterprise for businesses above $10M GMV.

Pick ShipHawk if…

ShipHawk is aimed at scaling omnichannel businesses, including shippers, retailers, manufacturers, and distributors that need warehouse and shipping workflows together.

Charts they share