AfterShip Tracking
8.0#2 in order tracking softwareFrom $29 a monthFree planAndroidiOSWebAPI
VisitAfterShip Tracking vs Route Track
Route Track
7.3#4 in order tracking softwareFree planFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | AfterShip Tracking | Route Track |
|---|---|---|
| Branded pages | Merchants can publish tracking pages using their branding, custom domains, layouts, CSS, tracking clips, and custom shipment statuses depending on plan. | Merchants can customize tracking pages with their logo, colors and messaging. |
| Carrier coverage | The tracking product advertises access to data from more than 2,000 global carriers and up to 50 new carriers monthly. | Route says it connects to more than 1,100 carriers, including UPS, FedEx, DHL and USPS. |
| Company size | LinkedIn lists AfterShip as privately held, founded in 2012, headquartered in Toronto, with 201–500 employees. | LinkedIn lists Route at 201–500 employees. |
| Founded | 2012 | 2019 |
| Integrations | Official integration listings include Shopify, Salesforce Commerce Cloud, Magento 2, BigCommerce, Amazon Seller Central, Klaviyo, Attentive, Gorgias, Yotpo, and ShipBob. | Official integrations include Shopify, BigCommerce, Salesforce Commerce Cloud, WooCommerce and Adobe Commerce Cloud. |
| Notifications | The service supports automated customer communications when shipment statuses or estimated delivery dates change, including email and SMS. | Automated notifications cover eight shipment touchpoints from order confirmation through delivery. |
| Purpose | AfterShip Tracking provides proactive shipment tracking intended to reduce WISMO tickets and optimize delivery performance. | Route Track provides branded order tracking that keeps shoppers informed, reduces support tickets, and creates a post-purchase revenue channel. |
| Rating on Apple App Store | 4.7 out of 5 from 163K ratings. | 4.8 out of 5 from 519,000 ratings. |
| Rating on G2 | 4.7 out of 5 from 311 reviews. | 5.0 out of 5 from 1 review. |
| Rating on Google Play | 4.5 out of 5 from 260K reviews. | 4.7 out of 5 from 188,000 reviews. |
| Rating on Trustpilot | 2.0 out of 5 from 680 reviews. | 4.7 out of 5 from 2,366 reviews. |
| Security | AfterShip states GDPR compliance, SOC 2 Type II audited controls, CIS Benchmarks alignment, and ISO 27001 certification. | Merchant and shopper data is encrypted in transit and at rest, with continuous vulnerability scanning, annual third-party penetration testing, and a public vulnerability disclosure program. |
AfterShip Tracking plans
- FreeFree
- Essentials$29 a month
- Premium$59 a month
- EnterprisePriced on request
Route Track plans
- Free to install (Shopify)Free
- StandardFree
- CustomPriced on request
Pick AfterShip Tracking if…
AfterShip Tracking suits stores that want shipment visibility across many carriers, delivery reporting, and customer updates. Essentials is positioned for new stores below $1M GMV, Premium for growing brands with $1M–$10M GMV, and Enterprise for businesses above $10M GMV.
Pick Route Track if…
Route Track suits merchants who want branded post-purchase tracking and automated email or SMS updates. Its recommendation feature is specifically for Shopify and BigCommerce merchants on Pro or Custom plans.