17TRACK Business
8.1#1 in order tracking softwareFrom $9 a monthFree planAndroidiOSWebAPI
Visit17TRACK Business vs Route Track
Route Track
7.3#4 in order tracking softwareFree planFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | 17TRACK Business | Route Track |
|---|---|---|
| Carrier coverage | The company says its service covers more than 3,500 carriers and 190 airlines. | Route says it connects to more than 1,100 carriers, including UPS, FedEx, DHL and USPS. |
| Founded | 2010 | 2019 |
| Headquarters | The company page identifies a UK-based team established in October 2021 but does not state a headquarters location. | Route lists its headquarters in Lehi, Utah. |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | Official integrations include Shopify, BigCommerce, Salesforce Commerce Cloud, WooCommerce and Adobe Commerce Cloud. |
| Notifications | Paid tiers provide email notifications, seller notifications, multilingual notifications and configurable email triggers. | Automated notifications cover eight shipment touchpoints from order confirmation through delivery. |
| Purpose | 17TRACK Business offers global order tracking intended to reduce support requests, improve shopper experience, and support product upsells. | Route Track provides branded order tracking that keeps shoppers informed, reduces support tickets, and creates a post-purchase revenue channel. |
| Rating on Apple App Store | 17TRACK Package Tracker is rated 4.8 out of 5 from 21K ratings. | 4.8 out of 5 from 519,000 ratings. |
| Rating on Google Play | 17TRACK Package Tracker is rated 4.0 out of 5 from 486K reviews. | 4.7 out of 5 from 188,000 reviews. |
| Rating on Shopify App Store | 17TRACK Order Tracking is rated 4.9 out of 5 from 4,511 reviews. | 4.0 out of 5 from 375 reviews. |
| Rating on Trustpilot | 17TRACK has a TrustScore of 1.8 out of 5 from 9,918 reviews. | 4.7 out of 5 from 2,366 reviews. |
17TRACK Business plans
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
Route Track plans
- Free to install (Shopify)Free
- StandardFree
- CustomPriced on request
Pick 17TRACK Business if…
It suits retailers that want customers to track domestic and international orders through their own site. Shopify users should account for the tracking-number requirement and quota deductions for synced orders with tracking information.
Pick Route Track if…
Route Track suits merchants who want branded post-purchase tracking and automated email or SMS updates. Its recommendation feature is specifically for Shopify and BigCommerce merchants on Pro or Custom plans.