ZenDMS
ZenDMS is a paid delivery management platform for first-, middle-, and last-mile logistics, offered through web and API access.
What ZenDMS is
ZenDMS is a paid delivery management platform for first-, middle-, and last-mile logistics, offered through web and API access. It combines dispatch management with live GPS fleet tracking, delivery statuses, ETA updates, alerts, and customer self-tracking links. AI routing considers time windows, vehicle capacity, driver skills, and traffic, and can re-optimize after dispatch. Deliveries can include photo-and-signature proof, customer notifications, and dispatch controls. REST APIs connect with ERP, OMS, and finance systems; named systems include SAP, Oracle, Tally, Microsoft Dynamics, and Zoho. ZenSensor tracks location, temperature, humidity, and tamper events with alerts and audit-ready logs. Security measures listed include TLS/SSL in transit, AES-256 at rest, MFA, role-based access, monitoring, and audits. Pricing depends on delivery volume and selected modules, not users, drivers, devices, or 3PL partners. The monthly minimum is ₹16,000 for 0–2,000 deliveries; higher listed tiers are ₹8 and ₹6 per delivery.
Good
- Live GPS tracking and ETA updates
- AI routing can re-optimize after dispatch
- Photo-and-signature proof of delivery
- REST APIs for named business systems
- Sensor monitoring for temperature and tampering
Watch out
- Monthly minimum is ₹16,000 for lower volumes
- More than 50,000 deliveries requires a quote
- Pricing depends on selected modules
- Enterprise plan has no listed price
Who it suits
It suits pharma, manufacturing, e-commerce, retail, dairy, FMCG, and logistics operations managing delivery fleets. Businesses needing API connections, route planning, tracking, or sensor monitoring are the stated audience.
Verdict
ZenDMS covers routing, dispatch, tracking, delivery proof, integrations, and sensor-based shipment monitoring. Its volume-based pricing and broad operational scope fit logistics teams, while higher-volume costs may require a quote.
Plans and prices
From ZenDMS's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| SME | ₹8 a month | Core DMS modules · Email support · Standard onboarding · deliveries / month; 100 to 5,000 deliveries |
| Growth | $56 a month | DMS + TMS / WMS modules · Priority email + chat support · ERP / OMS integrations · around 10,000 deliveries / month |
| Enterprise | Priced on request | All modules bundled · Dedicated success manager · Custom workflows & SLAs · 10,000+ deliveries / month or custom scope |
The facts
Each one read from ZenDMS's own pages, with the date it was checked.
What it does
- API access
- Yeschecked 20 Sep 2026
- Customer notifications
- Yeschecked 20 Sep 2026
- Dispatch management
- Yeschecked 20 Sep 2026
- Integrations
- ZenDMS describes REST API connections to ERP, OMS and finance systems and names SAP, Oracle, Tally, Microsoft Dynamics and Zoho.checked 8 Oct 2026
- Intended industries
- The site presents ZenDMS for pharma, manufacturing, e-commerce and retail, dairy, FMCG and logistics operations.checked 8 Oct 2026
- IoT and cold chain
- ZenSensor tracks shipment location, temperature, humidity and tamper events, with alerts and audit-ready logs.checked 8 Oct 2026
- Live delivery tracking
- Yeschecked 20 Sep 2026
- Metering
- The pricing page says users, drivers, devices and 3PL partners are not metered; charges are based on delivery volume and selected modules.checked 8 Oct 2026
- Onboarding
- The FAQ says most customers go live within 2–6 weeks, depending on needs and integrations, and describes onboarding, training and documentation.checked 8 Oct 2026
- Pricing limits
- The pricing page says the monthly minimum is ₹16,000 for 0–2,000 deliveries, rates are ₹8 per delivery for 2,001–5,000 and ₹6 per delivery for 5,001–50,000, and volumes above 50,000 require an exact quote.checked 8 Oct 2026
- Proof of delivery
- Electronic proof of delivery can capture a signature, photo, OTP and geo-stamp, then sync delivery records to connected systems.checked 8 Oct 2026
- Purpose
- ZenDMS is a delivery management platform for first-mile, middle-mile and last-mile logistics, with real-time tracking and AI-led routing.checked 8 Oct 2026
- Route optimization
- Its AI routing accounts for time windows, vehicle capacity, driver skills and traffic, and can re-optimize after dispatch.checked 8 Oct 2026
- Security
- The FAQ states that ZenDMS uses TLS/SSL encryption in transit, AES-256 encryption at rest, MFA, role-based access, continuous monitoring and regular audits; it also says ZenDynamix is ISO 27001:2022 certified.checked 8 Oct 2026
- Support
- The FAQ says technical support is available by phone, email and online chat, with documentation, FAQs and an in-app help centre.checked 8 Oct 2026
- Tracking
- The platform provides live GPS fleet tracking, delivery status and ETA updates, alerts, and customer self-tracking links.checked 8 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
- Free trial
- ZenDMS says it does not offer a self-serve free trial and instead offers a 30-minute working demo on the customer's data.checked 8 Oct 2026
The company
- Headquarters
- Bangalore, Indiachecked 28 Sep 2026
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