Urgent response SLA 30 minutes · non-urgent response SLA 12 hours · 99.99% uptime SLA · up to 100 network sites · unlimited applications · up to 300 concurrent real-time collaboration users · performance monitoring and disaster recovery tools
Checked 30 Sep 2026
Urgent response SLA 15 minutes · non-urgent response SLA 4 hours · 99.99% uptime SLA · up to 1,000 network sites · unlimited applications · up to 300 concurrent real-time collaboration users · technical account management · professional services
Checked 30 Sep 2026
Urgent response SLA 60 minutes · non-urgent response SLA 24 hours · 99.95% uptime SLA · up to 10 network sites · up to 10 applications · up to 10 concurrent real-time collaboration users
Checked 30 Sep 2026