One Pilot
Free
Forever free account; maximum 10 users and 3,000 records
Maximum 10 users · Email to Case · First Response SLA · Resolution SLA · Business Hours
Checked 28 Sep 2026
Plans and prices
Vtiger Help Desk pricing
One Growth
$12 a month
Maximum 15 users · Case management · Inbox · Customer portal · Articles and FAQs
Checked 19 Sep 2026
One Professional
$30 a month
Social ticketing · Round-robin ticket assignment · Least-loaded ticket assignment · Service contracts · Live web chat
Checked 19 Sep 2026
One Enterprise
$42 a month
Work order management · Internal ticketing · Advanced operational features
Checked 19 Sep 2026
One AI
$50 a month
Predictive AI · Generative AI · Voice assistant integration · Chatbot
Checked 19 Sep 2026
One Enterprise Standard User
Not listed
Standard User with full access to all apps and features
Checked 28 Sep 2026
One Enterprise Single App User
Not listed
Full access to one app and view-only access to the others
Checked 28 Sep 2026
One Growth Standard User
Not listed
Standard User with full access to all apps and features
Checked 28 Sep 2026
One AI Standard User
Not listed
Standard User with full access to all apps and features
Checked 28 Sep 2026
One AI Single App User
Not listed
Full access to one app and view-only access to the others
Checked 28 Sep 2026
One Professional Single App User
Not listed
Full access to one app and view-only access to the others
Checked 28 Sep 2026
One Professional Standard User
Not listed
Standard User with full access to all apps and features
Checked 28 Sep 2026