TRAY Online Ordering
The facts below are what the maker publishes about TRAY Online Ordering, checked and dated. Our editors have not written about it yet.
Plans and prices
From TRAY Online Ordering's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| TRAY Online Ordering | Priced on request | No online-order transaction fees or usage charges · uses TRAY POS · Single monthly SaaS payment; quote via TRAY |
The facts
Each one read from TRAY Online Ordering's own pages, with the date it was checked.
What it does
- Branded ordering
- Restaurants can create a branded ordering space featuring their own menu, offerings, and prices.checked 12 Oct 2026
- Compliance limitation
- TRAY's End User License Agreement says, unless TRAY notifies the customer otherwise in writing, the accessed services are not PCI DSS or ISO compliant.checked 12 Oct 2026
- Delivery orders
- Yeschecked 21 Sep 2026
- Direct guest ordering
- The platform gives guests a destination to order directly with a restaurant inside its brand.checked 12 Oct 2026
- Menu sync
- Items, menus, prices, and promotions come from the TRAY POS platform as a single source of menu information.checked 12 Oct 2026
- Open API
- The web ordering platform works with interfaces such as Olo, and businesses can build their own ordering platform using TRAY's Open API.checked 12 Oct 2026
- Order fees
- TRAY says online ordering has no transaction fees and customers can keep their own credit processor.checked 12 Oct 2026
- Ordering channels
- website and appchecked 21 Sep 2026
- Order routing
- Orders from multiple channels are marked by channel for packaging and pickup by delivery couriers or guests.checked 12 Oct 2026
- Setup
- TRAY says online ordering can be configured in minutes by specifying which items to sell online, without separate menus or product IDs.checked 12 Oct 2026
- Support
- TRAY lists [email protected] and the phone number 844-USE-TRAY for support.checked 12 Oct 2026
- Target customer
- TRAY describes its platform as serving enterprise restaurant brands and multi-store operations.checked 12 Oct 2026
- Website options
- Online ordering can be embedded in an existing website or used to build an ordering site integrated with TRAY's Open API.checked 12 Oct 2026
The company
- Company history
- TRAY says it was founded over a decade ago serving family entertainment centers before pivoting to the restaurant industry; it does not state a founding year on this page.checked 12 Oct 2026
- Headquarters
- TRAY lists its headquarters as 255 Giralda Avenue, 5th Floor, Coral Gables, Florida 33134.checked 12 Oct 2026
Where it runs
- POS integration
- Yeschecked 21 Sep 2026
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