TrackPoint

What TrackPoint is

TrackPoint provides AI roleplays that let teams practice workplace conversations and receive feedback. Teams can create scenarios from prompts, documents or meeting recordings, or choose from more than 20 ready-made roleplays. The system scores practice against five default criteria and supplies evidence for each score; Enterprise teams can add their own criteria. Managers can review competency scores, team progress and which people may need support. Teams can assign roleplays with due dates and passing scores, then repeat them quarterly for recertification. TrackPoint says it can detect a calendar meeting and create a roleplay for the morning before it. Roleplays run in a browser without installation. Listed use cases include learning and development, sales, customer support and human resources. The Free plan costs nothing and offers prebuilt roleplays, instant feedback and a scorecard without an account. Team costs $350 a month per team and adds assignments, custom roleplays, AI Presentation Coaching, CSV export and priority support. Enterprise adds SSO, seat pooling across departments, custom branding, API access and custom SLAs, with price not listed. The company is based in Saskatoon, Saskatchewan, Canada.