T-Mobile Scam Shield
T-Mobile Scam Shield helps protect customers on T-Mobile’s network from scam calls, spam texts and harmful websites.
What T-Mobile Scam Shield is
T-Mobile Scam Shield helps protect customers on T-Mobile’s network from scam calls, spam texts and harmful websites. Calls T-Mobile identifies as likely scams can be marked Scam Likely, and Scam Block can automatically block them; customers can disable that blocking at any time. The included anti-spam protection covers SMS and MMS. Safe Web Browsing helps block known malicious or dangerous sites on supported devices and experiences. If a customer calls a number listed as Scam Likely, Callback Protection plays an audible warning. Network protections work automatically without the app, while customers can manage ScamShield through T-Life. The free ScamShield plan is available at no extra cost to T-Mobile customers who have qualifying service and a capable device. ScamShield Premium costs $4 a month per line and adds categorized call types sent to voicemail, reverse phone lookup and automatic voicemail transcription by text. Safe Web Browsing availability depends on settings and supported features. ScamShield is available on Android and iOS, and the page links to T-Life downloads in both app stores.
Good
- Scam Block can automatically block Scam Likely calls.
- Included anti-spam protection covers SMS and MMS.
- Network protections work without the app.
- Premium adds reverse phone lookup and voicemail transcription.
Watch out
- Qualifying T-Mobile service and a capable device are required.
- Safe Web Browsing depends on settings and supported features.
- Premium costs $4 a month per line.
Who it suits
It is for T-Mobile customers looking for network-level scam call and text protections. Premium may suit customers who want categorized voicemail calls, reverse lookup or voicemail transcription, provided they meet service and device requirements.
Verdict
Scam Shield combines call alerts, optional automatic blocking, text protection and supported-device web safeguards for T-Mobile customers. Check device and service eligibility, plus Safe Web Browsing availability, before relying on every feature.
Plans and prices
From T-Mobile Scam Shield's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| ScamShield | Free | T-Mobile customers · qualifying service and capable device required · At no extra cost |
| ScamShield Premium | $4 a month | Advanced calling features · qualifying service and capable device required · per line |
The facts
Each one read from T-Mobile Scam Shield's own pages, with the date it was checked.
Where it runs
- App management
- Customers can manage ScamShield in the T-Life app, and T-Mobile says network protections work automatically without the app.checked 3 Oct 2026
What it does
- Availability limit
- The page says qualifying service and a capable device are required, and Safe Web Browsing availability depends on settings and supported features.checked 3 Oct 2026
- Callback Protection
- If a customer calls a number on T-Mobile’s Scam Likely list, Callback Protection plays an audible warning that the number is likely a scam.checked 3 Oct 2026
- Mobile downloads
- The ScamShield page links to T-Life downloads in the Apple App Store and Google Play.checked 3 Oct 2026
- Network protection
- ScamShield works on T-Mobile’s network to help stop scam calls, spam texts, and harmful websites.checked 3 Oct 2026
- Premium features
- ScamShield Premium offers categorized call types sent to voicemail, reverse phone number lookup, and automatic voicemail transcription by text.checked 3 Oct 2026
- Safe browsing
- Safe Web Browsing helps block known malicious or dangerous websites on supported devices and experiences.checked 3 Oct 2026
- Scam Block
- Scam Block can automatically block Scam Likely calls, and customers can disable it at any time.checked 3 Oct 2026
- Scam call alerts
- Scam Likely labels incoming calls that T-Mobile identifies as likely scams to help customers decide whether to answer or block them.checked 3 Oct 2026
- Support options
- Customers can turn on Scam Block in T-Life, dial #662# from a T-Mobile device, or log in to My T-Mobile or the T-Mobile app.checked 3 Oct 2026
- Text protection
- T-Mobile says its included anti-spam solution covers SMS and MMS messages.checked 3 Oct 2026
The company
- Headquarters
- Bellevue, Washington, United Stateschecked 28 Sep 2026
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