Systech UniTrace

Systech UniTrace is a cloud-based pharmaceutical track-and-trace platform for organizations managing product traceability from manufacturing through dispensing. It is best suited to manufacturers and supply-chain partners that need regulated traceability, partner connectivity, and mobile exception handling in one system. Its breadth is compelling for that work, but custom pricing and integration fit deserve careful evaluation.

Overview

UniTrace connects serialization and traceability processes across manufacturers, contract packagers, distributors, logistics providers, and pharmacies. It is built on EPCIS standards and supports requirements including DSCSA and EU FMD, making it relevant to organizations operating across regulated markets. Aggregation, serial verification, chain of custody, and regulatory reporting are supported.

Systech positions UniTrace as a complete single-vendor solution that does not require third-party software. That can simplify ownership across interconnected traceability tasks, though organizations should assess how the system fits their existing EMS, WMS, and ERP environment. APIs and interfaces connect those systems; for non-EPCIS systems, UniTrace can create PML, CSV, XML, JSON, and TXT payloads.

Key features

Traceability and exception handling

The EPCIS Checker, automated alerts and escalations, and multi-scan capabilities support the operational work of identifying and resolving data or process exceptions. UniTrace Mobile extends that work to handheld devices, including verification, decommissioning, repacking, aggregation, quarantine, and other rework tasks without additional software. Its ability to scan multiple identifiers at once and check them against a cloud database in real time is useful when operators need to verify groups of products rather than process identifiers one by one.

Partner connectivity

The Collaboration Hub provides a secure trading-partner network with standardized integrations, content-based routing and mapping, multiple connectivity options, and onboarding services. This is a meaningful fit for companies coordinating traceability with many partners; organizations with simpler partner networks may not need that breadth.

Browser and API access

Operators can use the DC Console through a browser on desktop or mobile devices, and rework actions are also exposed through APIs. This gives teams browser-based access alongside system-to-system workflows rather than limiting operations to a single interface.

Security and company background

Systech reports a SOC 2 Type II audit with an unqualified opinion covering security, access control, availability, backup, and disaster recovery controls. It also states that it holds ISO 9001:2015, SOC 2 Type I and Type II, and NOM-019-SCFI-1998 certifications. Founded in 1985 and headquartered in Princeton, New Jersey, Systech says it has thousands of implementations worldwide and protects billions of critical products annually.

Pricing

UniTrace is paid, with custom pricing. The UniTrace plan is cloud-based and covers end-to-end pharmaceutical track and trace; Systech describes its pricing as transparent with no hidden costs. Organizations should request a quote and confirm the scope and commercial terms for their operations, since no seat counts, quotas, trial length, or renewal terms are stated.

There are no lower-priced plans to compare. Buyers should weigh the cost of a single-vendor platform against their need for its full traceability, partner connectivity, and mobile rework capabilities.

Platforms

UniTrace is available through web access and APIs. The DC Console works in a browser on desktop or mobile devices, while API access supports system integration and rework actions. UniTrace Mobile supports handheld operations without additional software.

Who it's for

UniTrace is a strong candidate for pharmaceutical manufacturers and their contract packagers, distributors, logistics providers, and pharmacy partners that need coordinated traceability across the supply chain. Its regulatory support, partner network, and mobile exception workflows are especially relevant where multiple organizations and operational handoffs must stay connected.

It is less suited to buyers seeking a low-cost, self-serve tool or a product with a published fixed price. Teams should also confirm that its APIs, interfaces, and payload formats meet their specific integration requirements before committing.

Pros and cons

• Pro: Covers traceability from manufacturing through dispensing, with support for aggregation, serial verification, chain of custody, and regulatory reporting.
• Pro: Mobile scanning and rework cover verification, quarantine, repacking, decommissioning, and other exception tasks without additional software.
• Pro: The Collaboration Hub combines partner onboarding with routing, mapping, and multiple connectivity options.
• Pro: EPCIS support is paired with payload generation for PML, CSV, XML, JSON, and TXT, which helps connect non-EPCIS systems.
• Con: Custom pricing makes upfront budget comparison harder for buyers who need a published rate.
• Con: The platform’s broad supply-chain scope may be more than a buyer needs if its traceability requirements or partner network are limited.

Alternatives

Product Serialization Software is the broader category directory for comparing options.

• Authentific is another paid option, with Android, iOS, web, API, and self-hosted platforms. Its enterprise price is scoped by code issuance volume, platform access tier, annual production volume, production lines, geographic scope, and required modules; consider it if those are the pricing and deployment factors you need to scope.
• TraceLink Serialization is a paid, web-based alternative.
• AltiusHub is a paid alternative with API and web platforms.
• Kezzler Platform is a paid API and web enterprise platform; request a demo or contact Kezzler for details.
• Antares Vision DIAMIND is another paid alternative.
• SEA Vision Track & Trace is a paid option with self-hosted and web platforms.
• advanco ARC Platform is a paid option with self-hosted and web platforms.
• Covectra AuthentiTrack is a paid, web-based alternative.

Verdict

Choose UniTrace if your pharmaceutical operation needs end-to-end traceability alongside partner connectivity and mobile exception handling in a cloud-based system. Its strongest case is the combination of regulated tracking, partner workflows, and handheld rework in one platform. Look elsewhere if a fixed published price or a narrower tool is more important than that breadth, and request custom pricing after confirming integration fit.