SyncReserve
SyncReserve is a web-based club management system for pickleball, padel, tennis, and multi-sport racquet clubs.
What SyncReserve is
SyncReserve is a web-based club management system for pickleball, padel, tennis, and multi-sport racquet clubs. It combines reservations, payments, memberships, programs, and administration in one branded system. Guests can book and pay without creating an account. Staff can manage court calendars, waitlists, rentals, and reservation changes such as moving, extending, or splitting bookings. Clubs can run leagues, ladders, tournaments, clinics, camps, open play, and private lessons with registration, payments, and communication. Membership plans support access rules, auto-renewals, prorations, billing, and lifecycle states. Payment records cover deposits, credits, refunds, taxes, tips, and payouts, with QuickBooks exports. SMS and email automations handle confirmations, reminders, payment follow-ups, renewal messages, and waitlist offers. Voice and chat agents can answer questions and take bookings. Stripe processes card data. Starter costs $199/month and Pro costs $549/month; payment processing fees are separate.
Good
- Guest booking without account creation
- Court calendars, waitlists, rentals, and booking changes
- Programs include leagues, clinics, camps, and lessons
- Membership billing and lifecycle management
- QuickBooks accounting exports
Watch out
- No free plan
- Payment processing fees are separate
- Network pricing is scoped and not listed
Who it suits
It suits pickleball, padel, tennis, and multi-sport clubs needing bookings, memberships, programs, and payments in one web system. Multi-location clubs can use the Network plan with scoped pricing.
Verdict
SyncReserve brings club reservations, memberships, programs, payments, and messaging together for racquet facilities. Its web access, guest checkout, automation, and accounting exports are useful, but there is no free plan and processing fees are additional.
Plans and prices
From SyncReserve's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Competitive Play Package | $149 a month | Can be purchased alone or added to any plan · tournaments, leagues, ladders, round robins, clinics, DUPR-style events, and recurring competitive programming · $149-299 /month |
| Starter | $199 a month | Reservations and court booking · payments and deposits · basic customer records · simple staff operations · core reporting · standard launch support · $199/month; annual billing offers a 15% discount |
| AI Assistance Package | $199 a month | Optional add-on for any plan · guest booking assistance · staff task help · approved routine changes · guided admin workflows · $199-399 /month |
| Pro | $549 a month | Everything in Starter · memberships and passes · programs, clinics, lessons, and open play · waitlists and staff workflows · advanced messaging and campaigns · reporting and finance tools · guided setup · $549/month; annual billing offers a 15% discount |
| Advanced Messaging Package | $99,199 a month | Included in Pro and Network · add-on for Starter · usage costs may apply for heavier communication volume · $99-199 /month |
| Reporting and Finance Package | $99,249 a month | Included in Pro and Network · add-on for Starter · accounting, reconciliation, refunds, deposits, revenue categories, and exports · $99-249 /month |
| Network | Priced on request | Everything in Pro · multi-location operations · custom onboarding · advanced permissions · deeper workflow configuration · scoped launch and migration support · Scoped |
The facts
Each one read from SyncReserve's own pages, with the date it was checked.
What it does
- AI
- Voice and chat agents can answer questions and take bookings, and uncertain requests can be escalated to staff with context.checked 7 Oct 2026
- Bookings
- Guests can book and pay through a branded booking flow without creating an account first.checked 7 Oct 2026
- Data protection
- The security page says customer data is encrypted at rest and traffic is encrypted in transit.checked 7 Oct 2026
- Guest booking
- Guests can book and pay through a branded booking flow without creating a login first.checked 7 Oct 2026
- Integration
- SyncReserve names QuickBooks as an export destination for accounting records.checked 7 Oct 2026
- Integrations
- The product page names QuickBooks as an export destination for accounting records.checked 7 Oct 2026
- Memberships
- Membership plans can include access rules, auto-renewals, prorations, billing, and lifecycle states.checked 7 Oct 2026
- Messaging
- Automations can send branded confirmations, reminders, check-in prompts, payment follow-ups, renewal notices, and waitlist offers by SMS and email.checked 7 Oct 2026
- Messaging and automation
- Automations support branded confirmations, reminders, payment retries, membership renewal and reactivation messages, and waitlist offers by SMS and email.checked 7 Oct 2026
- Migration and onboarding
- SyncReserve describes a guided migration covering bookings, members, ledgers, and programs; its homepage says typical guided migration takes 2 to 3 weeks.checked 7 Oct 2026
- Migration and support
- SyncReserve provides guided data migration, staff verification, and launch support; its homepage says typical guided migration takes 2 to 3 weeks.checked 7 Oct 2026
- Payments
- Payments, deposits, credits, refunds, taxes, tips, and payouts can be reconciled per booking and member, with exports to QuickBooks.checked 7 Oct 2026
- Payments and accounting
- Payments, deposits, credits, refunds, taxes, tips, and payouts are reconciled per booking and member, with exports to QuickBooks.checked 7 Oct 2026
- Payments provider
- Stripe processes payments, and SyncReserve says it does not see raw card numbers, CVCs, or full bank credentials.checked 7 Oct 2026
- Payments security
- Card data is processed and stored by Stripe, and SyncReserve says it never sees raw card numbers, CVCs, or full bank credentials.checked 7 Oct 2026
- Pricing limits
- Payment processing fees are separate from the software subscription and any scoped launch work.checked 7 Oct 2026
- Product
- SyncReserve combines reservations, payments, memberships, programs, and club administration in one branded system for pickleball, padel, tennis, and multi-sport clubs.checked 7 Oct 2026
- Programs
- Clubs can run leagues, ladders, tournaments, clinics, camps, open play, and private lessons with registration, payments, and communication.checked 7 Oct 2026
- Scheduling
- The product supports court calendars, waitlists, rentals, and booking changes such as moving, extending, or splitting reservations.checked 7 Oct 2026
- Security
- SyncReserve states that it does not itself hold the cited certifications; Stripe maintains PCI DSS Level 1, while its cloud and database providers have SOC 2 Type II and ISO 27001 programs.checked 7 Oct 2026
- Support
- For in-scope vulnerability reports, SyncReserve says it responds within two business days when reports are sent through its contact page as security reports.checked 7 Oct 2026
- Target users
- The product is built for pickleball, padel, tennis, and multi-sport racquet clubs.checked 7 Oct 2026
Money
- Trial availability
- A guided preview or limited trial may be requested for simple clubs when migration, staff setup, payment configuration, or implementation labor is not required.checked 7 Oct 2026
