Starter
£650 a month
1,000 emails/month · 1,000 events/month · £300/pack overage · 1 shared mailbox · 30-day audit logs
Checked 30 Sep 2026
Plans and prices
SwiftCase Complaints Management pricing
Standard
£1,400 a month
2,000 emails/month · 5,000 events/month · £280/pack overage · 90-day audit logs · Multiple mailboxes
Checked 30 Sep 2026
Core
£3,200 a month
3,500 emails/month · 11,000 events/month · £230/pack overage · Sandbox · Custom API integrations · 1-year audit logs
Checked 30 Sep 2026
Growth
£8,500 a month
10,500 emails/month · 30,000 events/month · £180/pack overage · Advanced analytics · 4-hour support SLA · Phone support
Checked 30 Sep 2026
Scale
£11,200 a month
16,000 emails/month · 42,000 events/month · £150/pack overage · Dedicated success manager · 2-hour support SLA
Checked 30 Sep 2026
Enterprise
£17,550 a month
25,000 emails/month · 100,000 events/month · £150/pack overage · Dedicated environment · Custom SLAs · Unlimited audit log retention · 24/7 support option
Checked 30 Sep 2026