Alternatives to Sprinklr Social Listening

Sprinklr Social Listening is aimed at organizations that need real-time visibility across social and digital conversations. It monitors more than 30 channels, analyzes sentiment, emotions, entities and text, and adds visual mention and logo detection for images, videos and GIFs. Teams can track brand awareness, share of voice and CSAT, benchmark competitors, receive crisis alerts, and automate report sharing and distribution. Its public-data repository, firehose access and…