SMARTFENSE Simulation Tools

Overview

SMARTFENSE Simulation Tools is part of a SaaS security-awareness platform for organizations running simulated attacks and related training. It is best suited to teams that want to combine multiple campaign types with behavior reporting and risk scoring; organizations should be ready to allowlist its domains and check email-client support before deploying the reporting button.

Key features

Campaigns and content

Campaigns cover phishing, ransomware, QR codes, smishing, and USB drops, with automation across channels. Editable content and the option to build scenarios from existing material or from scratch give teams room to tailor simulations to their users rather than rely on fixed exercises. Training content is included alongside the simulations.

Reporting and response

Reports track organizational vulnerability and changes in user behavior, while risk scoring can break results down by users, groups, functional areas, hierarchical levels, and the organization. The Phishing Report Button adds a response workflow: users can flag suspicious email for incident review, and the platform records real-time reporting metrics for its own simulations. This makes the product more useful than a campaign sender alone for teams that want to connect user behavior with follow-up.

Integrations and API

Core integrations include Microsoft Entra ID, Google, Auth0, LDAP, and SAML 2.0. Moodle, Slack, Microsoft Teams, SAP SuccessFactors, Vanta, and BeyGoo are handled through a separately contracted integrations component, so organizations needing those connections should account for that arrangement. A documented REST API using OAuth 2.0 and JSON supports campaign results, risk scoring, and user management; SIEM export is also included.

Pricing

SMARTFENSE Simulation Tools is paid, with custom pricing. No public seat limits or license quotas are stated, so teams should confirm those terms and the cost of any separately contracted integrations before choosing it. There is no published free tier or trial to use as a lower-commitment route.

Platforms

SMARTFENSE is a web-based SaaS platform requiring internet access. The platform lists Windows, Mac OS, and GNU/Linux for use, with a minimum required bandwidth of 1 MB; SMARTFENSE also requires its email and browsing domains to be allowlisted. The Phishing Report Button supports Gmail without minimum requirements and specified Outlook clients: Outlook on the web, new Outlook for Windows, Outlook LTSC 2024 and 2021, and Outlook for iOS and Android. Outlook for macOS is not covered by technical support, which may rule out the button for some organizations even if the wider platform suits them.

Who it's for

The campaign range and granular risk scoring suit security-awareness teams that need to assess behavior across departments or reporting levels, especially where API access or SIEM export matters. SMARTFENSE says its content is designed for Latin America, Spain, Portugal, and Italy. Organizations in those markets may find that regional focus relevant; teams elsewhere should consider whether the content fits their audience.

SMARTFENSE states that it received a CCN qualification for handling sensitive information under Spain’s National Security Scheme and participates in the Cloud Security Alliance program. The company says it was founded in 2016 in Córdoba, Argentina, and has an office in León, Spain.

Pros and cons

• Pros: Five simulation types, editable scenarios, automation, training, and organization-wide risk scoring support a broad awareness program rather than phishing-only exercises.
• Pros: The phishing reporting button, API, and SIEM export connect campaign outcomes with incident response and other security workflows.
• Cons: Internet access and domain allowlisting are operational prerequisites, which may complicate deployment in tightly controlled environments.
• Cons: Some integrations require a separately contracted component, and Outlook for macOS is outside the report button's supported clients.
• Cons: Custom pricing and unstated license limits make budgeting and plan comparison difficult before contacting the vendor.

Alternatives

For more options in the category, browse Phishing Simulation Software.

• CanIPhish is worth considering when a free entry point matters: its Free plan is free, billed forever, for up to 10 employees.
• Trellix Data Loss Prevention fits organizations seeking enterprise DLP across endpoints, email, web, networks, and storage, with on-premises or SaaS management.
• Proofpoint Email DLP and Encryption is another paid option focused on email DLP and encryption.
• Mimecast Data Leak Prevention is an alternative for buyers looking at data protection through a custom-priced Advanced plan.
• Kaspersky Research Sandbox may suit teams that need cloud or on-premise deployment, including air-gapped environments.
• Cofense Phishing Awareness Training is another paid phishing-awareness option with pricing handled through a demo request.
• Keepnet Phishing Simulator is worth comparing for employee-count-based pricing, standalone availability, or one-time PAYG simulations for consulting companies.
• Breach Secure Now is another paid web-based option and offers a free trial.

Verdict

SMARTFENSE Simulation Tools is a strong fit for organizations that want varied, automated simulations tied to user-behavior reporting, risk scoring, and response workflows. Its breadth is the main reason to choose it; custom pricing, integration contracting, allowlisting requirements, and limited Outlook button support are the reasons to look elsewhere if predictable costs or broad client compatibility matter more.