Smarsh Archive
Smarsh Archive stores business communications in a searchable archive for compliance, discovery, and business insight.
What Smarsh Archive is
Smarsh Archive stores business communications in a searchable archive for compliance, discovery, and business insight. It retains content across more than 100 channels, including email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, instant messages, and voice; custom channels can be integrated as well. Search includes AI-enabled filtering and faceted search, with exports in PST, EML, HTML, XML, and optionally EDRM formats. Retention controls include policy-based rules, immutable WORM storage, configurable legal holds, and defensible deletion. The archive is configured to an organization’s compliance, security, and discovery needs. Listed safeguards include TLS encryption in transit, AES 256 encryption at rest, isolated key management, SIEM monitoring, record hashes, and multi-availability-zone redundancy. APIs support tasks including capture, search, export, retrieval, and reporting. Smarsh positions the archive for enterprises, small and mid-sized firms, and public-sector organizations. Pricing is available by contacting Smarsh; Enterprise Archive support is listed as available 24 hours a day, seven days a week.
Good
- Retains communications across more than 100 channels.
- Supports policy retention, legal holds, and defensible deletion.
- Offers faceted search and multiple export formats.
- APIs support capture, search, export, and reporting.
Watch out
- Pricing is available on request.
- Configuration is tailored to each organization.
- API access is limited to customers and approved partners.
Who it suits
Smarsh Archive suits organizations that need to retain and search communications for compliance or discovery, including enterprises, smaller firms, and public-sector organizations. Its configuration is tailored to organizational requirements.
Verdict
Smarsh Archive combines broad communications capture with retention controls, search, exports, and API functions. Prospective customers need to contact Smarsh for pricing and a tailored configuration.
The facts
Each one read from Smarsh Archive's own pages, with the date it was checked.
What it does
- AI and scale
- The cloud-native archive offers AI-enabled search and filtering, high-performance search across petabytes of data, and an API-first design.checked 2 Oct 2026
- AI and search
- The product describes AI tools to find, filter, or detect information in archived data.checked 30 Sep 2026
- API access
- Smarsh offers RESTful V3 APIs using OAuth 2.0 Client Credentials and short-lived JWT bearer tokens; API access is for customers and approved partners.checked 2 Oct 2026
- API functions
- Its APIs cover data acquisition, search, export, retrieval, identity management, reporting, discovery, surveillance, and data ingestion.checked 2 Oct 2026
- Audience
- Smarsh presents the archive for enterprise, small and mid-sized firms, and public-sector organizations.checked 2 Oct 2026
- Communications
- The archive supports email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, IM, and voice, with content from 100+ channels retained in native format with metadata.checked 2 Oct 2026
- Configuration
- The archive is custom-configured to meet an organization’s compliance, security, and discovery requirements.checked 2 Oct 2026
- Custom channels
- Custom channels can be integrated to capture unique or emerging data sources.checked 30 Sep 2026
- Integrations
- Smarsh lists Microsoft Teams, Slack, and Zoom among supported communications channels.checked 30 Sep 2026
- Intended customers
- The product is positioned for enterprises, small and mid-sized firms, and public-sector organizations.checked 30 Sep 2026
- Pricing availability
- The product page directs prospective customers to contact Smarsh for a tailored solution and does not display a price.checked 2 Oct 2026
- Purpose
- Smarsh Archive stores communications data and makes it searchable and useful for compliance, discovery, and analysis.checked 2 Oct 2026
- Regulatory support
- Smarsh says the archive supports SEC Rule 17a-4, FINRA Rules 4511 and 3110, MiFID II, FCA, CIRO, and other global supervisory expectations.checked 2 Oct 2026
- Retention
- It supports policy-based retention, immutable WORM storage for SEC Rule 17a-4, configurable legal holds, and defensible deletion.checked 2 Oct 2026
- Retention and legal holds
- The archive supports policy-based retention, immutable WORM storage, configurable legal holds, and defensible deletion.checked 30 Sep 2026
- Search and export
- It provides faceted search across 100+ channels and exports in PST, EML, HTML, XML, and optional EDRM formats.checked 2 Oct 2026
- Security
- Listed security controls include TLS encryption in transit, AES 256 encryption at rest, isolated key management, SIEM monitoring, record hashes, and multi-availability-zone redundancy.checked 2 Oct 2026
- Support
- Smarsh advertises 24/7 support and tailored options for Archive customers.checked 2 Oct 2026
- Supported communications
- It supports email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, instant messages, and voice across 100+ channels.checked 30 Sep 2026
The company
- Founded
- 2001checked 28 Sep 2026
- Headquarters
- Portland, Oregon, United Stateschecked 28 Sep 2026
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