SimpleSpa
SimpleSpa is cloud-based appointment management software for businesses that schedule services.
What SimpleSpa is
SimpleSpa is cloud-based appointment management software for businesses that schedule services. It combines scheduling, online booking, an integrated POS, and automatic appointment reminders. Each business gets a booking page that can also be embedded on its website. The system supports multiple locations and staff, inventory, gift certificates, service packages, forms, resources, and business reports. It works on the web, Android, and iOS; the responsive web service can be installed as a progressive web app, though documentation notes some navigation limitations. Plans include unlimited appointments and users, support, cloud backup, export tools, and updates, while staff capacity and photo storage differ by tier. There is no free plan, but a 14-day trial is available. Monthly plans cost $10 a month for Basic, $20 a month for Standard, $40 a month for Pro, and $80 a month for Enterprise. Yearly plans cost $100 a year, $200 a year, $300 a year, and $800 a year respectively; these rates are discounted and non-refundable for a limited time. The service supports card processing through Stripe partners and certified terminals from merchant services partners.
Good
- Online booking page can be embedded on a business website
- Supports multiple locations and staff
- Plans include unlimited appointments and users
- Automatic appointment reminders are included
Watch out
- No free plan
- SMS notifications are offered separately
- PWA navigation has some limitations
- Yearly rates are non-refundable for a limited time
Who it suits
SimpleSpa suits appointment-based businesses such as salons, spas, gyms, hotels, and medical or wellness providers. It can also suit businesses managing multiple locations, staff, and resources.
Verdict
SimpleSpa combines appointment scheduling, booking, payments, and business operations in one cloud service. Its plans vary by staff capacity and photo storage, with a 14-day trial but no free plan.
Plans and prices
From SimpleSpa's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic (monthly) | $10 a month | 1 staff/professional · 1GB photo storage · all features · Monthly |
| Standard (monthly) | $20 a month | 5 staff/professionals · 5GB photo storage · all features · Monthly |
| Pro (monthly) | $40 a month | 10 staff/professionals · 10GB photo storage · classes and group bookings (early access) · all features · Monthly |
| Enterprise (monthly) | $80 a month | 30 staff/professionals · 30GB photo storage · classes and group bookings (early access) · all features · API access add-on: $29 / location / month · Monthly |
| Basic (yearly) | $100 a year | 1 staff/professional · 1GB photo storage · all features · Yearly; rates are discounted and non-refundable for a limited time |
| Standard (yearly) | $200 a year | 5 staff/professionals · 5GB photo storage · all features · Yearly; rates are discounted and non-refundable for a limited time |
| Pro (yearly) | $300 a year | 10 staff/professionals · 10GB photo storage · classes and group bookings (early access) · all features · Yearly; rates are discounted and non-refundable for a limited time |
| Enterprise (yearly) | $800 a year | 30 staff/professionals · 30GB photo storage · classes and group bookings (early access) · all features · API access add-on: $290 / location / year · Yearly; rates are discounted and non-refundable for a limited time |
The facts
Each one read from SimpleSpa's own pages, with the date it was checked.
Where it runs
- Browser and computer support
- SimpleSpa runs on modern desktop, laptop, and tablet computers, supports Mac and PC, and recommends Chrome, Firefox, or Safari.checked 7 Oct 2026
What it does
- HIPAA
- SimpleSpa says it supports customers subject to HIPAA and requires them to request a Business Associate Agreement before using its services with protected health information.checked 7 Oct 2026
- Integrations
- The plans page lists a free Stripe integration for storing and charging client cards later, and Enterprise accounts can add API access.checked 7 Oct 2026
- Intended customers
- The maker lists salons, spas, massage therapists, gyms, hotels, chiropractors, medical and wellness providers, and other appointment-based businesses as potential users.checked 7 Oct 2026
- Mobile access
- The responsive web service works on Android and iOS, and can be installed as a progressive web app; documentation notes some PWA navigation limitations.checked 7 Oct 2026
- Notifications and marketing
- Plans include email notifications and automatic appointment reminders; customizable SMS notifications are offered separately, and the product also advertises AI-generated SMS and email campaigns.checked 7 Oct 2026
- Online booking
- Each business receives a free online booking page, and the booking experience can be embedded on a business website.checked 7 Oct 2026
- Payments
- SimpleSpa offers card-not-present processing through Stripe partners and card-present processing through certified terminals from its merchant services partners.checked 7 Oct 2026
- Product
- SimpleSpa is cloud based appointment management software with scheduling, online booking, integrated POS, and automatic appointment reminders.checked 7 Oct 2026
- Scheduling and operations
- It supports multiple locations and staff, inventory management, gift certificates, service packages, forms, resources, and business reports.checked 7 Oct 2026
- Security
- SimpleSpa says it uses Transport Layer Security for internet communications, unique usernames for sessions, a web application firewall, and intrusion prevention capabilities.checked 7 Oct 2026
- Support
- The maker says support is available by email or through the help button in a SimpleSpa account, and lists phone support at +1 (312) 796-9339 from 7am to 6pm CST.checked 7 Oct 2026
Money
- Plan allowances
- All plans include unlimited appointments and users, free customer support, cloud backup, export tools, and updates; staff capacity and photo storage differ by tier.checked 7 Oct 2026
