ShiftTrained
ShiftTrained is an AI training platform for restaurants that turns menus and existing paper quizzes into phone-based staff quizzes.
What ShiftTrained is
ShiftTrained is an AI training platform for restaurants that turns menus and existing paper quizzes into phone-based staff quizzes. Managers can submit a menu PDF or photo, connect a POS, or upload a written test for digitization. AI generates menu questions, which managers can edit, rewrite, or remove. Staff take quizzes in a phone browser through a text or email link, without downloading an app. Managers get a dashboard with real-time training progress, leaderboards, badges, and personalized AI study guides. Toast and Square integrations import menus and update quiz questions when menu items change. Outside the US and Canada, quizzes can be sent to staff over WhatsApp. The product is presented for fine dining, casual dining, sports bars and pubs, and hotels and hospitality. Basic costs $29 a month for up to 20 employees; Pro is $49 a month for up to 40; and Max is $99 a month for up to 99. Each plan renews automatically and can be canceled anytime. The site says Spanish support is coming soon and multilingual support is in beta. ShiftTrained is not yet SOC 2 certified; menu parsing uses Anthropic's Claude API, and menu data is not used to train models under the stated commercial API terms.
Good
- Staff can take quizzes without downloading an app.
- Managers can edit AI-generated questions.
- Toast and Square menu integrations are listed.
- Includes progress tracking, leaderboards, and badges.
Watch out
- Spanish support is coming soon.
- Multilingual support is in beta.
- The company is not yet SOC 2 certified.
Who it suits
ShiftTrained suits restaurant managers who want to turn menus or existing tests into mobile staff quizzes. Its listed plans cover teams of up to 20, 40, or 99 employees.
Verdict
ShiftTrained combines quiz creation from menus with phone-based delivery and manager progress tools. Review the employee caps and language availability when choosing a plan.
Plans and prices
From ShiftTrained's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | $29 a month | Up to 20 employees · unlimited menus and quizzes · single location · Billed monthly; renews automatically; cancel anytime |
| Pro | $49 a month | Up to 40 employees · unlimited menus and quizzes · single location · Billed monthly; renews automatically; cancel anytime |
| Max | $99 a month | Up to 99 employees · unlimited menus and quizzes · single location · Billed monthly; renews automatically; cancel anytime |
| Enterprise | Priced on request | Multiple locations · cross-location reporting · corporate dashboard · 100+ employees · custom integrations · Custom pricing |
The facts
Each one read from ShiftTrained's own pages, with the date it was checked.
What it does
- AI data use
- The security page says menu parsing uses Anthropic's Claude API and menu data is not used to train models under Anthropic's commercial API terms.checked 7 Oct 2026
- AI menu parsing
- Managers can upload PDFs, Word documents, photos or POS data for automatic parsing of menu content.checked 15 Oct 2026
- AI question creation
- AI parses menus to generate questions, and managers can edit, rewrite, or delete the questions.checked 7 Oct 2026
- AI study guides
- The system creates personalized study material from questions an employee answered incorrectly.checked 15 Oct 2026
- Allergen handling
- ShiftTrained says it does not invent allergen or dietary facts and can build quizzes from an uploaded allergen sheet.checked 15 Oct 2026
- API access
- Custom API access is offered only on Enterprise plans; no public self-service API or SDK documentation is listed.checked 15 Oct 2026
- Compliance
- ShiftTrained says it is not yet SOC 2 certified, while its listed infrastructure providers are SOC 2 audited; it says payments are handled by Stripe and card numbers do not reach its servers.checked 7 Oct 2026
- Compliance limitation
- ShiftTrained says its own service is not yet SOC 2 certified, although several infrastructure providers are SOC 2 audited.checked 15 Oct 2026
- Dashboard analytics
- Managers can review employee scores, question-level misses, category results and score trends.checked 15 Oct 2026
- Data controls
- The security page says account holders can export their data and permanently delete their account through self-serve controls.checked 7 Oct 2026
- Data rights
- Customers can export data from settings and permanently delete accounts; deleted-account data is stated to be removed within 24 hours after confirmation.checked 15 Oct 2026
- Document training
- Handbooks, procedures, steps of service, recipe cards and brand lists can also be converted into quizzes.checked 15 Oct 2026
- Gamification
- Leaderboards, badges and progress tracking are included to encourage repeat practice.checked 15 Oct 2026
- HRIS connectivity
- Direct HRIS integrations are described as roadmap work, with CSV export offered as the current bridge.checked 15 Oct 2026
- Integrations
- Native menu synchronization is available for Toast and Square POS systems.checked 15 Oct 2026
- International messaging
- WhatsApp delivery is available for teams outside the United States and Canada, while SMS and email are also supported.checked 15 Oct 2026
- Launch date
- ShiftTrained announced its public launch on April 7, 2026, with a no-card free trial.checked 15 Oct 2026
- Licence
- The terms grant ShiftTrained a service-processing licence to customer content and prohibit reverse engineering, indicating a proprietary hosted service rather than published open-source software.checked 15 Oct 2026
- Limit: location scope
- Basic, Pro and Max are described as single-location tiers; multi-location operation requires Enterprise pricing.checked 15 Oct 2026
The company
- Company legal entity
- The legal entity is ShiftTrained, Inc., with a listed address at 980 N Michigan Ave, Chicago, Illinois.checked 15 Oct 2026
- Founded
- Founders.io lists ShiftTrained as founded in 2026 by Terry Psaltakis.checked 15 Oct 2026
- Founder and headquarters
- Terry Psaltakis is identified as founder, and the company says it is based in Chicago.checked 15 Oct 2026
- Headquarters
- Chicago, Illinois, United Stateschecked 28 Sep 2026
Where it runs
- Limit: no native apps
- ShiftTrained explicitly says it has no App Store or Google Play application and runs in mobile browsers instead.checked 15 Oct 2026
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