Safewill
Safewill is an online service for preparing Wills and other end-of-life planning documents.
What Safewill is
Safewill is an online service for preparing Wills and other end-of-life planning documents. Users can start writing a Will for free and pay when submitting it for review. Its question-based process, prepared by Australian lawyers, is intended to help users prepare a Will in about 20 minutes. Safewill’s legal team reviews submitted Wills and flags issues; the Essentials review is stated to take 10–15 business days. After review, the Will is emailed to print and sign before two independent witnesses. The Essentials Will costs 160.00 AUD once, including GST, and includes a year of updates. The Customised Will costs 359.00 AUD once, including GST, and includes bespoke drafting, personalised legal advice, and a complimentary consultation through affiliate firm Safewill Legal. Medical and financial Powers of Attorney cost 99.00 AUD once. Unlimited Will updates after the included year are optional at $15 per year. The service is available on Android, iOS, and the web. Safewill says it suits most Will-writing needs, but it is not a law firm or a substitute for advice on complex estate planning.
Good
- Start a Will for free and pay when submitting for review
- Legal team reviews submitted Wills and flags issues
- Customised Will includes a complimentary legal consultation
- Offers financial and medical Powers of Attorney
- Available on Android, iOS, and the web
Watch out
- Essentials review takes 10–15 business days
- A Will must be printed and signed before two witnesses
- Complex estate planning may require a lawyer’s advice
Who it suits
Safewill may suit people with most Will-writing needs who want an online process and legal team review. Its own guidance points people with complex estate matters toward its affiliate law firm and notes it is not a substitute for a lawyer’s advice.
Verdict
Safewill offers an online route for preparing and reviewing Wills, with a more tailored option and Powers of Attorney. Its service is described as suitable for most needs, not as a replacement for advice on complex estate matters.
Plans and prices
From Safewill's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Will updates subscription | $15 a year | Optional · unlimited Will updates · digital storage · $80 unlocking fee may apply if access lapses · $15/year; auto-renews annually unless opted out |
| Annual updates subscription | $15 a year | unlimited Will updates · digital storage · legal-change updates · auto-renews annually |
| Account unlocking | $80, paid once | restores editing access · charged when reactivating after the free period without an active subscription |
| SAFE Inc partner Will | $80, paid once | bespoke Will · lawyer review · 50% partner discount; normal price shown as $160 |
| Power of Attorney | A$99, paid once | Medical and financial Power of Attorney documents · The page states “a price of just $99” |
| Will | $160, paid once | online Will · lawyer review · updates during first year · includes one free year of updates |
| Essentials Will | A$160, paid once | Australian Will · legal team review · 1 year of updates included · thereafter unlimited updates are $15/yr · AUD incl. GST |
| Customised Will | A$359, paid once | Personalised legal advice · bespoke drafting · excluding potential beneficiaries · priority 3–5 business day legal review · AUD incl. GST |
The facts
Each one read from Safewill's own pages, with the date it was checked.
What it does
- Audience and limits
- Safewill says its online service suits most Will-writing needs, while complex estate matters can be handled by its affiliate law firm; it is not a law firm or substitute for a lawyer’s advice on complex estate planning.checked 8 Oct 2026
- Charitable bequests
- The homepage reports more than $650 million pledged to charity, over 250 charity partners and 10,000 charitable bequests.checked 15 Oct 2026
- Completion time
- Safewill says a Will can be completed in under 20 minutes.checked 15 Oct 2026
- Complex estates
- Safewill directs complex estate matters to its affiliate firm Safewill Legal for lawyer-drafted Wills.checked 15 Oct 2026
- Custom Will
- The Customised Will includes options such as rights of residence, Wills made in contemplation of marriage or divorce, and additional backup executors and beneficiaries.checked 8 Oct 2026
- Digital vault
- Users can store scanned signed Wills and other important documents in a digital vault and notify an executor.checked 15 Oct 2026
- Documentation depth
- The help centre is organized into Will basics, Wills, Power of Attorney, privacy and security, account and subscription collections.checked 15 Oct 2026
- Enduring Guardianship
- Safewill offers Enduring Guardianship for health, welfare and lifestyle decisions.checked 15 Oct 2026
- Funding news
- Signalbase reported on November 26, 2024 that Safewill raised AUD 17 million in Series B funding.checked 15 Oct 2026
- Hosting and backups
- The application runs on Vercel and Google Cloud, with Google Cloud SQL point-in-time recovery for backups.checked 15 Oct 2026
- Legal advice add-on
- The help centre lists a fixed $199 legal-advice add-on, with testamentary-trust preparation quoted separately.checked 15 Oct 2026
- Legal consultation
- The Customised Will includes access to a complimentary legal consultation through affiliate law firm Safewill Legal.checked 8 Oct 2026
- Licence
- The official site identifies the operator as Safe Will Pty Ltd and provides no open-source licence notice.checked 15 Oct 2026
- Limit: support and document issues
- Trustpilot's review summary mentions communication delays, unresponsive support and documents not matching requests.checked 15 Oct 2026
- Limit: unlocking charge complaint
- A Reviews.io reviewer says they paid $160, did not receive the Will after legal review and were asked for another $80 to regain access.checked 15 Oct 2026
- Payments
- Safewill says it does not store or log credit card information and that payments are processed by Stripe, a PCI-DSS Level 1 compliant provider.checked 8 Oct 2026
- Payment security
- Stripe processes payments as a PCI-DSS Level 1 provider, and card details are not stored in Safewill's database.checked 15 Oct 2026
The company
- Company founded
- Safewill's LinkedIn page says it was founded in 2019.checked 15 Oct 2026
- Company headquarters
- LinkedIn lists Safewill's headquarters in Sydney, New South Wales.checked 15 Oct 2026
- Company size
- LinkedIn lists the company size as 11–50 employees and shows 52 employees discoverable on the page.checked 15 Oct 2026
- Ownership
- LinkedIn classifies Safewill as privately held.checked 15 Oct 2026
Money
- Free start
- Users can start writing a Will for free and pay when they submit it for review.checked 8 Oct 2026
- Limit: billing and support failures
- A ProductReview complaint reports a disconnected support line, repetitive chat replies and double billing with refund difficulty.checked 15 Oct 2026
Where it runs
- Platform access
- The official site links users to the Safewill web application at app.safewill.com.checked 15 Oct 2026
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