Platinum System
Platinum System is a cloud platform built specifically for chiropractic practices, combining nine connected modules for clinical records, practice management…
What Platinum System is
Platinum System is a cloud platform built specifically for chiropractic practices, combining nine connected modules for clinical records, practice management, CRM, patient services, payments, analytics and revenue cycle management. Its EHR supports SOAP notes, exam findings, diagnoses, treatment plans, patient history, attachments and outcome tracking. AI tools include clinical scribing, posture and range-of-motion analysis, X-ray analysis, patient follow-ups, an AI receptionist, and code suggestions and claim scrubbing. The branded patient app supports booking, intake, secure clinic messaging, payments, care plans and exercises on iOS, Android and the web. Platinum runs in a browser without local servers or installation, and updates are deployed automatically. The company states it is HIPAA compliant and SOC 2 certified, with encryption in transit and at rest and multi-factor authentication. Align costs $299 a month for one clinic. There is no free plan or self-serve trial, but guided onboarding, migration help and a live demo are offered.
Good
- EHR supports SOAP notes and treatment plans.
- Patient app supports booking, intake and secure messaging.
- Browser-based access requires no local installation.
- Guided onboarding and migration help are included.
Watch out
- Align costs $299 a month.
- No free plan or self-serve trial.
- Align is listed for one clinic.
Who it suits
It suits chiropractic practices looking for clinical, billing and patient-management tools designed around chiropractic encounters. The patient app and browser access may also suit clinics that want patients to book, message and view care plans across devices.
Verdict
Platinum System brings chiropractic records, operations, patient engagement and payment tools into one cloud platform. Its listed Align plan is paid, and a live demo is offered in place of a self-serve trial.
Plans and prices
From Platinum System's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Align | $299 a month | EHR, charting & SOAP notes · scheduling, billing & payments · reporting & analytics · AI posture / ROM / X-ray integration · one clinic · Monthly |
| Enterprise | Priced on request | Everything in Thrive · multi-location management · custom onboarding & SLAs · dedicated support |
| Strengthen | Priced on request | Everything in Align · patient app & online intake · two-way SMS & email · review requests & campaigns · exercises (HEP) |
| Thrive | Priced on request | Everything in Strengthen · lead management & pipelines · reputation, listings & local SEO · social media & referral engine · clinic automation |
The facts
Each one read from Platinum System's own pages, with the date it was checked.
What it does
- AI tools
- Its AI tools include a clinical scribe, posture and range-of-motion analysis, X-ray analysis, patient follow-ups, an AI receptionist, and code suggestions and claim scrubbing.checked 30 Sep 2026
- Clinical records
- The EHR supports SOAP notes, exam findings, diagnosis management, treatment plans, patient history, attachments and outcome tracking.checked 30 Sep 2026
- Cloud access
- Platinum runs in a web browser on any device, requires no servers or installation, and deploys new features and security updates automatically.checked 30 Sep 2026
- Integrations
- The Marketplace offers third-party integrations, add-ons, specialized tools and custom extensions; the platform page does not name specific third-party products.checked 30 Sep 2026
- Intended users
- Platinum says it is built only for chiropractic practices, with documentation, billing, scheduling and AI designed around chiropractic encounters, codes and care plans.checked 30 Sep 2026
- Onboarding
- Guided onboarding and data-migration help are included with every tier, and the pricing page says there are no setup or implementation fees.checked 30 Sep 2026
- Payments
- The platform supports payment processing, recurring plans, reconciliation, revenue analytics, tokenization and dual pricing.checked 30 Sep 2026
- Product
- Platinum System is a cloud platform with nine connected modules for chiropractic practices, including EHR, practice management, CRM, patient app, analytics, payments, AI tools, revenue cycle management and a Marketplace.checked 30 Sep 2026
- Security
- Platinum states that it is HIPAA compliant and SOC 2 certified, with encryption in transit and at rest and multi-factor authentication.checked 30 Sep 2026
- Support
- Every tier includes the support team, while higher tiers add priority response and a dedicated manager.checked 30 Sep 2026
The company
- Company history
- The company says it was founded in 1990 in Montreal, Canada, and has served chiropractic for more than 30 years.checked 30 Sep 2026
- Founded
- 1990checked 28 Sep 2026
- Headquarters
- Montreal, Canadachecked 28 Sep 2026
Where it runs
- Patient app
- The branded patient app runs on iOS, Android and the web and supports booking, intake, secure clinic messaging, payments, care plans and exercises.checked 30 Sep 2026
Money
- Trial
- Platinum offers a free, no-obligation live demo instead of a self-serve trial; the FAQ says most demos run 30–45 minutes.checked 30 Sep 2026
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