PCMI PCRS Consumer
The facts below are what the maker publishes about PCMI PCRS Consumer, checked and dated. Our editors have not written about it yet.
Plans and prices
From PCMI PCRS Consumer's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| PCRS | Priced on request | No free version · cloud hosted · web based · Quote based; contact vendor |
The facts
Each one read from PCMI PCRS Consumer's own pages, with the date it was checked.
What it does
- Analytics
- PCRS includes 50 built-in customizable reports and real-time data views.checked 15 Oct 2026
- API documentation
- The API library is maintained and updated on a client-accessible Swagger page.checked 15 Oct 2026
- API extensibility
- PCMI says customers can use APIs to build their own screens, extend automation and administer claims outside PCRS.checked 15 Oct 2026
- API library
- PCMI describes more than 20 APIs for ecommerce, CRM, self-service claims, shipping and fulfillment workflows.checked 15 Oct 2026
- Claims administration
- Claims functions include call avoidance, role-based and liability rules, analytics, progress tracking and auditing.checked 15 Oct 2026
- Cloud infrastructure
- PCMI says PCRS runs on Microsoft Azure with redundant, load-balanced environments and managed SaaS updates.checked 15 Oct 2026
- Deployment
- GoodFirms lists PCRS as cloud-hosted and web-based.checked 15 Oct 2026
- Documentation
- GoodFirms lists help guides, video guides, blogs and webinars as knowledge resources.checked 15 Oct 2026
- GoodFirms review volume
- GoodFirms lists no submitted PCRS reviews.checked 15 Oct 2026
- Industries
- The consumer offering targets appliances, electronics, home products, furniture, utilities and HVAC.checked 15 Oct 2026
- Integration scale
- PCMI reports more than 100 integrations across its PCRS platform ecosystem.checked 15 Oct 2026
- Limit: claims-screen speed
- A Capterra reviewer reported lag on the claims screen, while noting other modules were adequately fast.checked 15 Oct 2026
- Limit: contract reinstatement
- A Capterra reviewer reported that PCRS cannot reinstate contracts, causing lost sales in industries where reinstatement is common.checked 15 Oct 2026
- Notable news: Chicago office
- PCMI announced a new 17,387-square-foot Chicago office on October 8, 2026, more than doubling its local footprint.checked 15 Oct 2026
- Notable news: StoneEagle acquisition
- PCMI announced acquisition of StoneEagle's Enterprise Solutions business unit on November 18, 2025.checked 15 Oct 2026
- Policy administration
- Policy tools support rating, sales and contract cancellations for service, repair and OEM warranties.checked 15 Oct 2026
Where it runs
- Browser requirements
- The PCRS+ guide supports current Microsoft Edge, Safari, Chrome and Firefox versions and warns that Internet Explorer 11 is unsupported.checked 15 Oct 2026
- Notable news: CEO appointment
- PCMI announced Clyde Owen as chief executive officer effective January 1, 2026.checked 15 Oct 2026
The company
- Company founded
- PCMI was founded in 2012.checked 15 Oct 2026
- Company legal name
- Crunchbase identifies the legal name as PCMI Corporation.checked 15 Oct 2026
- Company scale
- PCMI said in its 2025 investment announcement that PCRS had processed more than 89 million contracts and 39 million claims.checked 15 Oct 2026
- Company size
- LinkedIn lists PCMI in the 201–500 employee range and shows more than 300 employees.checked 15 Oct 2026
- Headquarters
- PCMI lists its headquarters in Chicago, Illinois, while Crunchbase places the company in Park Ridge, Illinois.checked 15 Oct 2026
- Ownership and funding
- Thoma Bravo announced a strategic growth investment in PCMI in March 2025, with existing shareholders retaining minority positions.checked 15 Oct 2026
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