Open Source Free Download
Free
Email integration · community support
Checked 11 Oct 2026
Plans and prices
osTicket pricing
Cloud-hosted
$12 a month
No installation required · 30-day free trial · hosted by SupportSystem
Checked 11 Oct 2026
4-hour Training and Onboarding Session via Zoom
$999, paid once
Training and onboarding session
Checked 11 Oct 2026
osTicket Premium Business Support
$12,500 a year
Unlimited phone and email support · 1:00 am–5:00 pm US Central Time · 12-hour guaranteed response
Checked 11 Oct 2026
osTicket Enterprise On-Call Support
$25,000 a year
Unlimited phone and email support · 24/7 on-call developer support · hosting infrastructure support · 6-hour guaranteed response
Checked 11 Oct 2026
Virtual Appliance
Priced on request
Hosted by SupportSystem · customizable to fit your business needs
Checked 11 Oct 2026