Orange Voice API

What it does

Access

Getting started requires an Orange Voice API contract, application credentials, an authorised contract identifier, and environment host and base-path information.checked 9 Oct 2026

Call control

It uses REST APIs, Orange Markup Language scenarios, and callbacks to control calls and receive status events.checked 9 Oct 2026

Call limitation

Voice API controls calls routed through a Voice API-managed number, scenario, or conference and does not document transparent recording of ordinary calls directly between two mobile devices.checked 9 Oct 2026

Data handling

Customers should manage compliant long-term audio storage and deletion policies in their own applications; temporary media is subject to contract limits and retention settings.checked 9 Oct 2026

Integrations

Orange says Voice API can feed voice data to AI models, CRM systems, AI agents, analytics services, and business applications.checked 9 Oct 2026

Media and transcription

The API supports media-file management and live transcription when compatible speech-recognition capabilities and connectors are enabled for the contract.checked 9 Oct 2026

Pricing and access request

The product page directs prospective users to Orange sales to request access and does not state a price.checked 9 Oct 2026

Related Orange APIs

Depending on availability and eligibility, Voice API may be combined with Branded Calling, Number Verification, SIM Swap, identity-verification, or messaging capabilities.checked 9 Oct 2026

Security

Orange describes authenticated API access and controlled contracts, with OAuth 2.0 bearer tokens or an API key depending on the operation and environment.checked 9 Oct 2026

Separate services

AI analysis and SMS are not included in Voice API and require customer or separate services.checked 9 Oct 2026

Support

Orange provides a support hub with technical guides and a contact form for technical questions, API integration help, and general inquiries.checked 9 Oct 2026

Voice interactions

OML scenarios can play audio or generate speech, collect keypad or voice input, connect callers, and change during a call.checked 9 Oct 2026

What it does

Voice API lets applications create and manage inbound and outbound calls, orchestrate voice scenarios, connect participants, and access supported media or transcription capabilities.checked 9 Oct 2026

Who it is for

Orange says the API is designed for developers, software vendors, system integrators, and enterprises building voice-enabled applications, AI services, customer-service tools, or automated communications workflows.checked 9 Oct 2026