OptusNet Email
The facts below are what the maker publishes about OptusNet Email, checked and dated. Our editors have not written about it yet.
Plans and prices
From OptusNet Email's own pricing page, checked 22 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| OptusNet Email Basic | — | 500 MB storage · Eligible Optus service required |
| OptusNet Email Plan | — | 500MB storage · requires an eligible Optus service · webmail and third-party email client access |
The facts
Each one read from OptusNet Email's own pages, with the date it was checked.
What it does
- Account history
- Optus says its OptusNet email service has been provided to customers for nearly 30 years.checked 12 Oct 2026
- Client compatibility
- Some older third-party email clients, including Outlook 2010, are no longer supported because they may lack current updates, security patches or encryption standards.checked 12 Oct 2026
- Eligible services
- Eligible services include mobile broadband, NBN, 4G or 5G Home internet, postpaid mobile, Fetch and connected devices; prepaid mobile and Optus Sport are excluded.checked 12 Oct 2026
- Email aliases
- Nochecked 22 Sep 2026
- Email service
- OptusNet Email provides email service to customers with existing OptusNet email addresses.checked 12 Oct 2026
- Existing accounts only
- New OptusNet email service sign-ups are currently unavailable.checked 12 Oct 2026
- Mailbox storage
- 0.5checked 22 Sep 2026
- Secure connection settings
- Optus lists IMAP incoming mail on port 993 with SSL/TLS and outgoing mail on port 587 with STARTTLS or port 465 with SSL/TLS.checked 12 Oct 2026
- Security and webmail
- Optus says its email upgrades provide enhanced security and improved webmail functionality.checked 12 Oct 2026
- Setup protocols
- Optus encourages IMAP over POP3 for email applications.checked 12 Oct 2026
- Support contact
- Optus lists customer service by phone at 133 937, available 24 hours.checked 12 Oct 2026
- Supported clients
- Optus provides setup instructions for iPhone, Microsoft Outlook, Thunderbird, Gmail Client and Apple Mail.checked 12 Oct 2026
- Third-party clients
- OptusNet email addresses can be accessed through third-party email clients.checked 12 Oct 2026
- Webmail
- Customers can access OptusNet Email through webmail.optusnet.com.au.checked 12 Oct 2026
Money
- Free plan
- Yeschecked 22 Sep 2026
Where it runs
- Platform access
- web_mobile_desktopchecked 22 Sep 2026
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