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OPPI

OPPI is an AI decision and operations platform for hospitality venues, available through web and API access.

Place
#5 of 22
Score
6.7

What OPPI is

OPPI is an AI decision and operations platform for hospitality venues, available through web and API access. It learns a venue’s operating patterns and helps act on labour, inventory, compliance and service decisions. Demand models combine trading history with weather, local events, road traffic and calendars, then recalculate forecasts every 15 minutes. The platform covers sales, order, inventory and staffing forecasts, plus real-time data inputs and multi-location support. Operational tools include labour planning, inventory reordering, task management, compliance workflows, and venue SOPs or checklists. OPPI suggests actions for approval, and connected systems remain unchanged until a user approves them. Listed integrations include Square, Lightspeed Restaurant K-Series, Deputy, Tanda timesheets, Google Drive, Notion and OPPI Tether. Toast, Clover and TouchBistro are in development; accounting connections and Tanda roster or staff synchronisation are also unfinished. OPPI is headquartered in Melbourne and remains in beta, with a waitlist and design-partner applications. Its early-access plan costs 0.00 USD, with no payment or contract while public release is pending. Security information describes AES-256 encryption at rest, TLS 1.3 in transit and logically separated venue data.

Good

  • Demand recalculates every 15 minutes
  • Forecasts sales, orders, inventory and staffing
  • Supports labour, inventory, tasks and compliance
  • Approval controls prevent unapproved system changes
  • Offers multi-location support and real-time inputs

Watch out

  • Still in beta with a waitlist
  • Several integrations remain in development
  • Accounting integrations are not shipped
  • Application and AI processing may use additional regions

Who it suits

OPPI suits hospitality venues needing coordinated demand forecasting and operational planning across labour, stock, compliance and service. It can fit single venues or multi-location operators that want approval-based actions and connections to listed systems.

Verdict

Choose OPPI if your hospitality venue needs frequent forecasts alongside labour, inventory and compliance workflows. Its approval model and listed integrations add control. Look elsewhere if you require a fully released product or completed accounting and roster integrations now.

Plans and prices

From OPPI's own pricing page, checked 15 Oct 2001.

All about pricing
PlanPriceWhat it gives you
Early accessFreeInvite only · referral, design-partner application or waitlist · public pricing undisclosed · first 6 months
New Venue ProgramFreeVenues trading under 12 months · connected cloud POS required · no card or auto-charge · feedback check-ins · 6 months

The facts

Each one read from OPPI's own pages, with the date it was checked.

What it does

ABN entity type
ABN Lookup classifies Servance Pty Ltd as an Australian private company.checked 15 Oct 2001
ABN status
Australian government ABN Lookup lists Servance Pty Ltd as active from 14 July 2025.checked 15 Oct 2001
AI providers
OPPI says AI tasks may be routed to OpenAI, Anthropic, Google and Perplexity under data-processing agreements, without using customer data to train provider models.checked 15 Oct 2001
API extensibility
OPPI says systems with an API can generally be connected within days, but it does not publish a developer API reference or SDK documentation on the reviewed pages.checked 15 Oct 2001
Audience
OPPI is built for hospitality venues, and the maker says one venue is enough to get started.checked 5 Oct 2001
Availability
OPPI is described as still in beta, with a waitlist and design partner applications.checked 5 Oct 2001
Availability limit
OPPI is invite only before public release, with access through referrals, design-partner applications or a waitlist.checked 15 Oct 2001
Compliance
Compliance features include recurring checks, overdue escalation, expiring-certification alerts, audit preparation and an event audit trail.checked 15 Oct 2001
Compliance status
ISO 27001 and SOC 2 Type II are listed as planned, while GDPR and Australian Privacy Principles compliance are stated.checked 15 Oct 2001
Data isolation
Customer venue data is logically partitioned so one organisation cannot access another's information.checked 15 Oct 2001
Data residency
Primary database infrastructure is hosted in Singapore on AWS ap-southeast-1, while application hosting and AI processing can use additional regions.checked 15 Oct 2001
Data security
The security page states that data is encrypted at rest with AES-256 and in transit with TLS 1.3, with venue data logically isolated.checked 5 Oct 2001
Deletion
The maker says requested data deletion, including backups, is completed within 30 days.checked 5 Oct 2001
Demand forecasting
Demand forecasts combine venue trading history with weather, calendar, traffic and nearby events, recalculating demand in 15-minute slots.checked 15 Oct 2001
External signals
Weather, local events, road traffic, public holidays, school terms and paydays are collected without customer-side connections.checked 15 Oct 2001
Founder
The company identifies Jenson Hemsley as founder and says he has more than a decade in hospitality operations.checked 15 Oct 2001
GST registration
ABN Lookup says Servance Pty Ltd was not currently registered for GST on the displayed record.checked 15 Oct 2001
Integration limits
Accounting integrations are designed but not shipped, and Tanda roster and staff sync are still in build.checked 5 Oct 2001
Integrations
Connected integrations listed include Square, Lightspeed Restaurant K-Series, Deputy, Tanda timesheets, Google Drive, Notion and OPPI Tether; Toast, Clover and TouchBistro are listed as in build.checked 5 Oct 2001

Where it runs

Approval control
OPPI presents recommendations for manager approval and says connected systems are not changed without approval.checked 15 Oct 2001
Approval controls
OPPI proposes actions for approval, and says nothing changes in connected systems without the user's approval.checked 5 Oct 2001

The company

Company legal entity
OPPI trades under Servance Pty Ltd, with ABN 98 689 020 237 and ACN 689 020 237.checked 15 Oct 2001
Company location
OPPI states that it is built in Melbourne, Australia.checked 15 Oct 2001
Headquarters
Melbourne, Australiachecked 23 Sep 2001
The full review of OPPI

OPPI is an AI decision and operations platform for hospitality venues that connects demand forecasting with labour, inventory, compliance and service workflows. It suits operators managing changing trading conditions across one or more locations, particularly those comfortable with a beta product. Its strongest case is the combination of frequent forecasts and approval-controlled actions; its weakest is the unfinished integration layer.

Overview

OPPI builds forecasts from a venue’s trading history alongside weather, local events, road traffic and calendar data, recalculating demand every 15 minutes. It covers sales, covers or orders, inventory and staffing, with real-time data inputs and multi-location support. That makes it more useful for operational planning than a forecasting tool that stops at a dashboard.

The wider platform includes labour planning, inventory and reordering, task management, compliance, and venue SOPs and checklists. OPPI proposes actions for approval and says connected systems are not changed without that approval. This is a sensible control for staffing, purchasing and compliance decisions, although managers remain part of the execution loop rather than delegating changes entirely.

Key features

Frequent, context-aware forecasting

Recalculating every 15 minutes is aimed at venues where weather, traffic or local events can alter demand during the trading day. Sales, covers or orders, inventory and staffing forecasts give operators a common planning base. Real-time inputs and multi-location support make the approach relevant to groups as well as single venues; the maker says one venue is enough to get started.

Operational workflows

Labour planning, reordering, tasks, compliance, SOPs and checklists extend the forecast into daily work. The value is greatest for operators who want planning and execution in one operating model. A venue seeking only a standalone demand forecast may find this broader scope unnecessary.

Approval and integrations

Approval-first changes reduce the risk of an unwanted update propagating through connected systems. Current integrations include Square, Lightspeed Restaurant K-Series, Deputy, Tanda timesheets, Google Drive, Notion and OPPI Tether. Toast, Clover and TouchBistro are in build, while accounting integrations are designed but not shipped and Tanda roster and staff synchronisation remain in build. Those gaps matter to venues expecting a complete payroll, roster or accounting workflow.

Security and data handling

Data is encrypted at rest with AES-256 and in transit with TLS 1.3, with venue data logically isolated. Primary database infrastructure is hosted in Singapore on AWS ap-southeast-1; application hosting and AI processing may use additional regions. AI tasks may be routed to OpenAI, Anthropic, Google and Perplexity under data-processing agreements, and the maker says venue data is not used to train those providers’ models. Requested deletion, including backups, is stated to complete within 30 days. GDPR and APP compliance are listed, while ISO 27001 and SOC 2 Type II are planned.

Pricing

Early access

free. There is no payment or contract, and public release is pending. This suits venues that want to join the beta without a financial commitment and can tolerate product change. It is not a conventional free tier with a defined long-term allowance: availability is tied to early access, a waitlist and design-partner applications, so venues needing predictable commercial terms should wait or seek another system.

Onboarding is self-serve, with setup help available on request. No paid plans or seat, usage, renewal or trial terms are published.

Platforms

OPPI is available through the web and an API. That combination fits operators who need browser-based management and organisations planning to connect workflows programmatically. Its regional hosting model should be reviewed by venues with strict data-location requirements.

Who it's for

OPPI is aimed at hospitality venues that need forecasts for sales, covers or orders, inventory and staffing, then want to carry those decisions into labour, purchasing, tasks and compliance. Multi-location support makes it a candidate for growing groups, while the one-venue starting point keeps the scope accessible to independent operators. It is less suitable for teams that require a released product, completed accounting connectivity or finished Tanda roster and staff sync immediately.

Pros and cons

Pros

  • Forecasts refresh every 15 minutes: useful when local conditions can shift demand during service.
  • Broad operational coverage: labour, inventory, tasks, compliance and SOPs connect forecasts to practical work.
  • Approval controls: connected systems do not change without user approval.
  • Free early access: venues can participate without payment or a contract.
  • Clear security measures: encryption, logical isolation and stated deletion handling support governance reviews.

Cons

  • Still in beta: waitlist and design-partner access are unsuitable for buyers seeking a settled release.
  • Incomplete integrations: accounting connectivity and Tanda roster and staff sync are not finished; several POS integrations are still in build.
  • Approval remains necessary: the safeguards also prevent fully hands-off automation.
  • Regional processing may vary: application hosting and AI processing can use regions beyond the Singapore database.

Alternatives

Restaurant Demand Forecasting Software is the broader category guide for comparing forecasting products.

Pourcast Operations is a paid web option with a free plan focused on venue search, market discovery and 10 AI Analyst uses per month; choose it when those functions matter more than OPPI’s integrated forecasting and operations scope.

Maya by Inputly suits buyers seeking paid, multi-platform customer-interaction coaching, with Gold plans at $199 a month.

PreciTaste Demand Forecasting is a paid forecasting alternative for Android and iOS.

Inpulse is a paid Android, iOS, API and web platform centred on purchasing, inventory, suppliers, orders and loss tracking, with multi-location support.

Vaansa is a paid Android, web and Windows venue system with a free trial and plans covering POS, KDS, reservations, rooms and analytics.

Fourth Inventory is a paid API and web inventory product sold by demo request.

Fullkitch offers a paid web plan with custom pricing and no published tiers.

Fullsoon is a paid web alternative with custom pricing.

Verdict

Choose OPPI for a hospitality venue that wants frequent, context-aware forecasts tied to labour, inventory and compliance workflows, with human approval before connected changes. Look elsewhere if beta access, variable AI-processing regions or unfinished accounting and roster integrations would disrupt a production rollout.

Getting started

  1. Open https://oppi.au/
  2. Join the beta waitlist or apply as a design partner
  3. Use the free Early access plan with no payment or contract
  4. Connect available services such as Square, Deputy or Google Drive
  5. Complete self-serve onboarding, requesting setup help if needed
  6. Access OPPI through its web interface or API

Limits worth knowing

Early access is free with no payment or contract, but public release is still pending. Toast, Clover, TouchBistro, accounting connections and Tanda roster or staff sync are unfinished.

Questions

What does OPPI cost?

The Early access plan is free, with no payment or contract while public release is pending.

Which platforms does OPPI support?

OPPI is available on the web and through an API.

Which integrations are available?

Listed connections include Square, Lightspeed Restaurant K-Series, Deputy, Tanda timesheets, Google Drive, Notion and OPPI Tether.

Is OPPI open source?

The listed facts do not identify OPPI as open source.

How is venue data protected?

The security page describes AES-256 encryption at rest, TLS 1.3 in transit and logical isolation of venue data.

Where is data hosted?

Primary database infrastructure is hosted in Singapore on AWS; application hosting and AI processing may use additional regions.

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