Interaction Analytics Essentials
Priced on request
Continuous insights · Out-of-the-box detection of entities, topics, and outcomes · AI sentiment analysis · Frustration detection
Checked 20 Sep 2026
Plans and prices
NICE Interaction Analytics pricing
Interaction Analytics Advanced
Priced on request
AutoDiscovery · Topic AI intent and activity models · Copilot for Analytics conversational filtering and search · Optional CSAT and Sales Effectiveness AI models
Checked 20 Sep 2026