NCR Counterpoint
NCR Counterpoint is a retail management system covering point of sale, inventory, customer records, purchasing, and sales history.
What NCR Counterpoint is
NCR Counterpoint is a retail management system covering point of sale, inventory, customer records, purchasing, and sales history. Its POS supports retail, wholesale, mail-order, and ecommerce workflows, including sales, returns, orders, and layaways. Inventory tools include transfers between locations, physical counts, promotional pricing, and apparel grids for size, color, and width. The product supports inventory management, sales reporting, employee permissions, multiple locations, and offline operation. In offline mode, workstations can continue entering tickets and orders while disconnected from the database server, then synchronize after reconnecting; the document says Offline V2 is required. Counterpoint Mobile supports item and customer lookup, inventory counts, and sales on iPhone, iPod Touch, or iPad over wireless or cellular networks. NCR also describes CPOnline as an ecommerce option integrated with Counterpoint, allowing online orders to flow into the POS. The listed platforms are iOS, web, and Windows. Pricing is available on request through an NCR partner or reseller. The maker is headquartered in Atlanta, Georgia, USA, and was founded in 1884.
Good
- Inventory and sales reporting included
- Supports multiple locations and employee permissions
- Offline ticket and order entry available
- POS supports returns, orders, and layaways
- CPOnline orders can flow into the POS
Watch out
- Pricing is available on request
- Offline mode requires Offline V2
- Mobile POS has listed device and software requirements
- Mobile POS has specified usage limitations
Who it suits
NCR Counterpoint may suit retailers looking to manage POS, inventory, and sales across one or more locations. Businesses considering its offline or mobile workflows should check the stated requirements and limitations.
Verdict
NCR Counterpoint covers retail sales and inventory workflows, including multi-location operations and offline entry. Buyers should confirm pricing and check whether its offline and mobile requirements fit their setup.
Plans and prices
From NCR Counterpoint's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| NCR Counterpoint | Priced on request | Custom implementation and added solutions available · Contact an NCR partner or reseller for pricing. |
The facts
Each one read from NCR Counterpoint's own pages, with the date it was checked.
The company
- Company headquarters
- NCR Voyix’s About page identifies Atlanta as its global headquarters.checked 12 Oct 2026
- Founded
- 1884checked 28 Sep 2026
- Headquarters
- Atlanta, Georgia, USAchecked 28 Sep 2026
What it does
- Database
- The SQL version is based on Microsoft SQL Server and is described as scaling from single-user systems to enterprises with hundreds of users.checked 11 Oct 2026
- Ecommerce
- NCR describes CPOnline as an ecommerce option integrated with Counterpoint, allowing online orders to flow into the POS.checked 11 Oct 2026
- Employee permissions
- Yeschecked 20 Sep 2026
- Integrations
- NCR lists separate support contacts for its Counterpoint email-marketing, ecommerce, mobile-alert, mobile-POS, and gateway offerings.checked 12 Oct 2026
- Intended users
- NCR describes Counterpoint as a retail management solution for merchants of all sizes, with the product overview emphasizing specialty retail.checked 11 Oct 2026
- Inventory
- It provides customized on-demand inventory management and integrates inventory data across locations.checked 12 Oct 2026
- Inventory management
- Yeschecked 20 Sep 2026
- Mobile access
- NCR says retailers can access sales and inventory information on a mobile app, and data feedback on web devices.checked 12 Oct 2026
- Mobile limitation
- CPMobile cannot be used when multiple instances of Counterpoint are installed on the server, and dial-up credit-card processing is unsupported.checked 12 Oct 2026
- Mobile requirements
- NCR’s CPMobile 2.6.2 requirements specify an iPhone, iPod Touch, or iPad running iOS 11 or iOS 12 and Counterpoint V8.4.6.10 or later.checked 12 Oct 2026
- Multi-location support
- Yeschecked 20 Sep 2026
- Offline mode
- Yeschecked 20 Sep 2026
- Offline operation
- Offline mode can let workstations continue entering tickets and orders while disconnected from the database server, with automatic synchronization after reconnection; the document says Offline V2 is required.checked 11 Oct 2026
- Payments
- CPMobile point-of-sale credit-card transactions require NCR Secure Pay or NCR Counterpoint Gateway.checked 12 Oct 2026
- Product
- NCR Counterpoint is a retail management system covering point of sale, inventory, customer records, purchasing, and sales history.checked 11 Oct 2026
- Purchasing
- Automated purchasing and sales tools support forecasting, purchasing, and inventory control.checked 12 Oct 2026
- Purpose
- NCR Counterpoint is retail point-of-sale and inventory-management software for retailers ranging from one location to hundreds.checked 12 Oct 2026
- Retail workflows
- The POS supports retail, wholesale, mail-order, and ecommerce businesses, including sales, returns, orders, and layaways.checked 11 Oct 2026
- Sales reporting
- The product offers web-based real-time reporting and configurable reports.checked 12 Oct 2026
Where it runs
- Mobile POS
- Counterpoint Mobile supports item and customer lookup, inventory counts, and sales on iPhone, iPod Touch, or iPad over wireless or cellular networks.checked 11 Oct 2026
- POS and loyalty
- The product includes touchscreen point-of-sale and built-in customer loyalty.checked 12 Oct 2026
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