Napster
Napster describes its platform as a group of AI specialists with domain expertise, persistent memory, and the ability to work together for users.
What Napster is
Napster describes its platform as a group of AI specialists with domain expertise, persistent memory, and the ability to work together for users. Napster App includes nine music agents for shaping lyrics, tempo, and feel, creating cover art, and sharing songs. It also offers conversational AI audiobooks, meditation and wellness sessions, and generated music, stories, and soundscapes. Napster for Mac supports video conversations and screen sharing, with agents that create editable websites, plans, designs, and code. Businesses can use Napster Agent to build product knowledge by crawling a website, then deploy it with one line of code to guide visitors and help convert them. It integrates with Shopify and WooCommerce. The API supports video, audio, and telephony agents through REST APIs, a Web SDK, WebRTC, and WebSockets; using it requires access to the website's code. Napster says the platform uses GPT, Gemini, and Claude and is model agnostic. Its free plan includes 100 welcome credits. Pro and Studio list 1,200 and 3,000 credits per month respectively, but no prices are listed for those plans.
Good
- Nine music agents for shaping and sharing songs
- Includes conversational audiobooks and wellness sessions
- Business agent integrates with Shopify and WooCommerce
- API supports video, audio, and telephony agents
- Free plan includes 100 welcome credits
Watch out
- API use requires access to the website's code
- Service is intended for users aged 18 and over
Who it suits
Napster may suit people looking for AI-assisted music and personal sessions, businesses seeking a website agent, or developers building audio, video, or telephony agents. Its varied offerings span consumer, business, and developer use.
Verdict
Napster brings creative, personal, business, and developer-facing agents under one platform. The free plan offers 100 welcome credits, while users considering Pro or Studio will need to check pricing separately.
Plans and prices
From Napster's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 100 welcome credits · thousands of AI Companions · AI music generation · unlimited listening · no card · $0/month |
| Pro | $19 a month | 1,200 credits/month · persistent memory · personal-use music rights · Free-plan features · $19/month; annual billing saves 17% |
| Studio | $45 a month | 3,000 credits/month · commercial music rights · Pro-plan features · $45/month; annual billing saves 17% |
| Napster for Mac | Free | macOS Sequoia 15+ · Apple Silicon M-series · webcam, microphone and speakers · 60-minute free trial; credits included |
| Napster for Mac free trial | Free | 60 minutes · 60-minute free trial; no credit card required |
| Napster API – bring your own model | $0.60, paid once | video, audio and telephony · customer model · first 100 minutes free · $0.60/hour ($0.01/minute) plus provider charges |
| Napster API – hosted model | $3.50, paid once | video, audio and telephony · model included · unlimited agents and knowledge bases · first 100 minutes free · $3.50/hour ($0.058/minute) |
The facts
Each one read from Napster's own pages, with the date it was checked.
What it does
- Acquisition news
- Napster announced on March 25, 2025 that Infinite Reality acquired it for $207 million and planned interactive music services.checked 15 Oct 2026
- API authentication
- API keys are scoped to an organization and project, sent in X-Api-Key headers and required to remain server-side.checked 15 Oct 2026
- API capabilities
- API agents can use persistent identity, knowledge bases, cross-session memory, custom functions, external tools and safety governance.checked 15 Oct 2026
- API channels
- The API supports WebRTC video, WebSocket voice, VoIP through Twilio, SIP and kiosk deployments.checked 15 Oct 2026
- API endpoints
- The REST reference covers agents, companions, digital twins, connections, sessions, functions, MCP servers, knowledge bases, FAQs, SIP, recordings and organizations.checked 15 Oct 2026
- API launch news
- Napster announced its Microsoft Azure based API on May 18, 2026, advertising video agents from $0.01 per minute.checked 15 Oct 2026
- API limits
- Napster documents a one-request-per-second key rate limit, five concurrent sessions per transport, twenty total concurrent sessions, 100 agents per organization and 30 knowledge files per collection.checked 15 Oct 2026
- Business website agent
- Napster Agent crawls a business website to build product knowledge, then can be deployed with one line of code to guide visitors and help convert them.checked 11 Oct 2026
- Data residency
- Regional data residency is available to enterprise customers as a premium capability, with pricing available by contacting the enterprise team.checked 11 Oct 2026
- Data use
- Napster says it does not use user data to train models, share it, or sell it.checked 11 Oct 2026
- Data-use policy
- Napster says customer data is not sold, shared or used to train AI models.checked 15 Oct 2026
- Developer documentation
- Documentation includes quickstarts, authentication, limits, channel guides, SDK examples, webhooks, migration notes and endpoint reference.checked 15 Oct 2026
- Developer tools
- Napster says its API works with Claude Code, Cursor, Codex, and tools that support Agent Skills; using it requires access to the website's code.checked 11 Oct 2026
- Integrations
- Napster Agent integrates with Shopify and WooCommerce, and the Napster API is available through Microsoft Marketplace.checked 11 Oct 2026
- Licence
- Napster's core AI service is proprietary cloud software; its historical napster-ruby SDK is MIT licensed.checked 15 Oct 2026
- Limit: AI control
- TechRadar found song generation easy but offered little control over the sound, sometimes producing bland results.checked 15 Oct 2026
- Limit: catalogue and search
- Trustpilot and app-store reviewers report missing songs, weak search and playlists or downloads that fail to refresh.checked 15 Oct 2026
The company
- Company identity
- LinkedIn lists Napster Corp as privately held, headquartered in New York and founded in 1999, with 51–200 employees.checked 15 Oct 2026
- Company ownership
- Crunchbase lists Napster as acquired by Napster, formerly Infinite Reality, with Los Angeles location and 101–250 employees.checked 15 Oct 2026
- Headquarters
- Seattle, Washington, United Stateschecked 28 Sep 2026
Where it runs
- Consumer app
- The Napster App provides music-production agents and other specialist companions that users can converse with by video.checked 15 Oct 2026
- Independent platform reference
- Microsoft Learn describes Napster API as a persistent multimodal agent service spanning video, voice, text and telephony.checked 15 Oct 2026
Money
- Free plan
- Yeschecked 21 Sep 2026
- Limit: billing and cancellations
- Trustpilot and ConsumerAffairs reviews describe continued charges, difficult cancellation and support problems after music licensing changes.checked 15 Oct 2026
Alternatives to Napster
- 1
Amazon Music
Free planAndroidiOSWebAPI8.2From $5.99 a month - 2
Musopen
Free planAndroidiOSWebmacOS8.2From $55 a year - 3
Rakuten Music
Free planAndroidiOSWeb8.1Free plan - 4
Anghami
Free planAndroidiOSWebmacOS8.0Free plan - 5
IDAGIO
Free planAndroidiOSWebmacOS7.8From $9.99 a month - 6
Pandora
Free planAndroidiOSWebAPI7.8Free plan