MongooseIM
The facts below are what the maker publishes about MongooseIM, checked and dated. Our editors have not written about it yet.
Plans and prices
From MongooseIM's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| MongooseIM open-source software | Free | Free and open source instant messaging solution |
| Basic support | Priced on request | One technology · one user account · limited consultative support hours · Contact Erlang Solutions for details |
| Business support | Priced on request | Two user accounts · consultative support hours · three working day resolution plan · Contact Erlang Solutions for details |
| Enterprise support | Priced on request | Five user accounts · unlimited consultative support · one working day resolution plan · Contact Erlang Solutions for details |
| Extended support | Priced on request | Tailored support · platform migration, testing, ongoing support and upgrades · Contact Erlang Solutions for details |
The facts
Each one read from MongooseIM's own pages, with the date it was checked.
What it does
- APIs and configuration
- MongooseIM offers GraphQL APIs and uses TOML configuration.checked 9 Oct 2026
- Demo limits
- The tryMongooseIM demo allows one short-lived XMPP domain for one week, up to 10 accounts on that domain, and prohibits commercial use.checked 9 Oct 2026
- Integrations
- The maker lists PostgreSQL, MySQL, CockroachDB, Cassandra, Elasticsearch, Redis and LDAP support, plus event pushing to Amazon SNS, RabbitMQ, custom HTTP services and MongoosePush.checked 9 Oct 2026
- Intended users
- The maker positions MongooseIM for organizations needing scalable real-time messaging, including healthcare and financial services deployments.checked 9 Oct 2026
- Messaging features
- The backend supports device switching, group chat, inbox functionality and delivery confirmation.checked 9 Oct 2026
- Mobile notifications
- MongoosePush can send notifications to iOS and Android devices, including through APNs and Google FCM.checked 9 Oct 2026
- Monitoring
- MongooseIM provides technical and business metrics and monitoring infrastructure for DevOps visibility.checked 9 Oct 2026
- Multi-tenancy
- A single server can manage thousands of XMPP domains grouped into host types, with domains isolated or connected together.checked 9 Oct 2026
- Product
- MongooseIM is an open-source XMPP instant messaging server for building business communication systems.checked 9 Oct 2026
- Scale
- The maker says the server can support millions of concurrent users through vertical and horizontal scaling, including across globally distributed data centers.checked 9 Oct 2026
- Security and privacy
- The product page states that MongooseIM supports end-to-end encryption and is GDPR-compliant; the 6.4 release article describes TLS 1.3 support.checked 9 Oct 2026
- Support
- Erlang Solutions offers MongooseIM support packages, with contact-based pricing and different support hours, account counts and resolution plans.checked 9 Oct 2026
- Voice and video
- MongooseIM can act as the signalling layer coordinating voice and video connections between clients.checked 9 Oct 2026
The company
- Headquarters
- London, United Kingdomchecked 28 Sep 2026
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