Metrolo
Metrolo is a management platform for alumni associations and member organisations, combining a public website, member portal and admin panel with one database.
What Metrolo is
Metrolo is a management platform for alumni associations and member organisations, combining a public website, member portal and admin panel with one database. Its fifteen modules can be switched off when they are not needed; listed capabilities include events, mentoring, fundraising, community spaces and email campaigns. Members can set directory-field visibility to public, members-only, private or hidden, with permissions enforced on the server. Event tools include ticket types, guest registration, custom questions, QR check-in and 24-hour reminders. Offline payments can use bank transfer or cheque, with reference numbers, cheque-image uploads and an approval queue; Stripe and PayPal adapters are roadmap items. Each organisation receives a separate deployment and database. Metrolo can run on customer infrastructure or on hosting arranged with the customer in a chosen region. Prices are indicative, exclude VAT, and hosting and one-off migration are quoted separately. Chapter costs £249 a year, billed £249 per month annually; Association costs £549 a year, billed £549 per month annually. Institution pricing is custom and unlisted.
Good
- Fifteen modules can be switched off
- Directory fields have four visibility settings
- Events include QR check-in and reminders
- Separate deployment and database per organisation
Watch out
- No free plan or free trial
- Prices exclude VAT
- Hosting and migration are quoted separately
- Stripe and PayPal adapters are roadmap items
Who it suits
Metrolo suits alumni associations and member organisations that need member records, events and related community functions in one platform. Its hosting options and configurable modules may appeal to organisations with specific infrastructure or feature needs.
Verdict
Metrolo combines member management, events and other organisational functions, with separate deployments and configurable directory privacy. Pricing is on request overall, with listed Chapter and Association amounts and a custom Institution plan.
Plans and prices
From Metrolo's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Chapter | £249 a month | Up to 1,000 member records · 5 admin accounts · All fifteen modules · Email support, next business day · £249 per month, billed annually |
| Association | £549 a month | Up to 10,000 member records · 20 admin accounts with custom roles · All fifteen modules · Priority support and a named contact · £549 per month, billed annually |
| Institution | Priced on request | Unlimited member records · Unlimited admin accounts · Own infrastructure or region · Data migration · Uptime SLA and security review pack · Custom, quoted per deployment |
The facts
Each one read from Metrolo's own pages, with the date it was checked.
What it does
- Audit
- Administrative actions on member data are recorded in an append-only audit log.checked 8 Oct 2026
- Directory
- Members can set field visibility to public, members-only, private or hidden, and visibility is enforced on the server.checked 8 Oct 2026
- Events
- Events support ticket types, guest registration, custom questions, QR check-in and automatic 24-hour reminders.checked 8 Oct 2026
- Hosting
- Metrolo can run on the customer's infrastructure or on hosting arranged with the customer, in a chosen region.checked 8 Oct 2026
- Integrations
- Stripe and PayPal adapters are listed as roadmap items.checked 8 Oct 2026
- Modules
- The platform includes fifteen modules, and organisations can switch off modules they do not use.checked 8 Oct 2026
- Payment fees
- Metrolo says it takes no percentage of dues, ticket sales or donations, while payment-provider fees are separate.checked 8 Oct 2026
- Payments
- Metrolo supports offline payments by bank transfer or cheque, with reference numbers, cheque image uploads and an approval queue.checked 8 Oct 2026
- Pricing limits
- Prices are indicative, exclude VAT, and hosting and one-off data migration are quoted alongside the plan.checked 8 Oct 2026
- Privacy
- Members can export their data and request erasure; deletion requests begin a 30-day window, and records retained for accounting or governance are anonymised.checked 8 Oct 2026
- Product
- Metrolo is a management platform for alumni associations and member organisations, with a public website, member portal and admin panel sharing one database.checked 8 Oct 2026
- Security
- Metrolo uses a separate deployment and database per organisation, with authorization enforced in the API and sessions in HttpOnly, Secure and SameSite cookies.checked 8 Oct 2026
- Support
- The Chapter plan lists next-business-day email support; Association lists priority support and a named contact; Institution lists priority support with an SLA.checked 8 Oct 2026
The company
- Company
- The About page describes why Metrolo was built but does not state a maker's legal name, headquarters or founding date.checked 8 Oct 2026
