Marqo

What Marqo is

Marqo is a cloud platform for enterprise ecommerce product discovery, combining search, browsing, merchandising, recommendations, category pages, and conversational commerce. Its search pairs catalog understanding with real-time personalization and returns results in milliseconds. A catalog-trained language model interprets shopper intent, context, synonyms, and product attributes, including natural-language and long-tail queries. Visual search accepts images and text together, with text refinements for visual results. Results can be reordered using clicks, refinements, carts, purchases, preferences, and current context. Merchandising includes ranking rules for margin, availability, and brand priorities, plus A/B testing, personalization, and analytics. Recommendations adapt to behavior and intent for cross-sell and upsell placements. Sibbi, Marqo’s conversational agent, guides shoppers from natural-language intent to product suggestions using catalog and conversation context. Marqo names one-click integrations with Shopify, Adobe Commerce, and Salesforce Commerce Cloud, and API deployment. Hybrid search, metadata filtering, and a Python SDK are listed. The service is paid, with pricing on request and no free plan. Marqo states GDPR, CCPA, and SOC 2 compliance, end-to-end encryption, privacy controls, and 99.9% monthly uptime for eligible indexes on paid plans. It is headquartered in San Francisco.