Luminate
Luminate is salon management software built for hair salons, with tools for bookings, point of sale, staff operations, messaging, compliance, and inventory.
What Luminate is
Luminate is salon management software built for hair salons, with tools for bookings, point of sale, staff operations, messaging, compliance, and inventory. Its drag-and-drop calendar, online booking with card deposits, waitlists, quick POS, gift vouchers, and cash drawer tools cover daily salon activity. Two-way SMS, email, and WhatsApp messaging support reminders and marketing campaigns. Staff features include rostering, leave management, commission automation, hours tracking, and role permissions. Digital skin-test records include expiry tracking and booking enforcement; the software also provides GDPR consent, data-request, and anonymisation tools. Inventory alerts and profit margins support product management, while multi-salon controls are available from one login. Lumen, the in-app assistant, answers questions using salon data according to role permissions. Luminate works in modern browsers and is responsive on mobile browsers. It is intended for hair salons in the UK and Ireland, from solo stylists to salon groups. The listed plan is £69 per salon per month, with 300 SMS credits monthly; extra credits cost 7p each.
Good
- Online booking supports card deposits
- Two-way SMS, email, and WhatsApp messaging
- Digital skin-test records track expiry
- Multi-salon management from one login
- Responsive on mobile browsers
Watch out
- Phone support is not currently offered
- Plan includes 300 SMS credits per month
- Extra SMS credits cost 7p each
Who it suits
Luminate is for hair salons in the UK and Ireland, from solo stylists to multi-salon groups. It may suit teams looking to manage bookings, staff operations, compliance records, and inventory in one system.
Verdict
Luminate covers salon scheduling, staff operations, compliance, and inventory, with mobile-browser access and multi-salon support. Review the £69-per-salon monthly plan and SMS charges, as well as the lack of phone support.
Plans and prices
From Luminate's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Luminate | £69 a month | unlimited staff accounts · unlimited terminals · 300 SMS credits/month · extras from 7p per SMS · online deposits 2% + 20p · per salon, per month |
| Luminate | $90 a month | monthly billing · price applies to each active salon · currency fixed at signup · per salon, per month |
The facts
Each one read from Luminate's own pages, with the date it was checked.
What it does
- AI assistant
- Lumen is an in-app AI assistant that answers questions from salon data according to the user's role permissions.checked 2 Oct 2026
- Audience
- Luminate is for hair salons in the UK and Ireland, from solo stylists to groups of salons.checked 2 Oct 2026
- Compliance
- Luminate provides digital skin-test records with expiry tracking and booking enforcement, plus GDPR consent, data-request and anonymisation tools.checked 2 Oct 2026
- Inventory and multi-salon
- It supports product inventory with low-level alerts and profit margins, and multi-salon management from one login.checked 2 Oct 2026
- Messaging
- It provides two-way SMS, email and WhatsApp messaging, automated reminders and marketing campaigns.checked 2 Oct 2026
- Payment integration
- Subscription checkout and payment-method management use Stripe as the secure payment provider.checked 2 Oct 2026
- Purpose
- Luminate is salon management software built for hair salons.checked 2 Oct 2026
- Salon operations
- Features include staff rostering, leave management, staff levels, commission automation, hours tracking and role permissions.checked 2 Oct 2026
- Security
- Luminate states that it uses HTTPS for data in transit, security measures for stored data, authentication and role-based permissions.checked 2 Oct 2026
- Social login
- The application supports social login, with Google currently listed as an enabled provider in the documentation.checked 2 Oct 2026
- Support
- Support is provided by email, documentation, in-app help and the Lumen assistant; the documentation says phone support is not currently offered.checked 2 Oct 2026
- Web and mobile access
- Luminate works in modern browsers and is fully responsive on mobile browsers.checked 2 Oct 2026
Where it runs
- Booking and POS
- It includes a drag-and-drop calendar, online booking with card deposits, waitlist management, quick POS, gift vouchers and cash drawer management.checked 2 Oct 2026
The company
- Headquarters
- London, England, United Kingdomchecked 28 Sep 2026
- Maker story
- The makers say they previously ran a busy hair salon and built Luminate to address software gaps they experienced themselves.checked 2 Oct 2026
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