London & Zurich Direct Debit

C tier on Direct Debit Processing SoftwareScore 6.0· #19of 23

Runs on: api, Web

londonandzurich.co.uk

Summary

London & Zurich Direct Debit provides businesses with Direct Debit collection services and software for administering payments. It supports regular, recurring, and one-off collections after a customer authorises them. Its DDMS portal covers mandate creation, Bacs submission, compliance, reporting, failed payments, reconciliation, accounting, and scheduling. Businesses can use their own Service User Number (SUN) or collect under London & Zurich’s; the company says it can arrange a SUN through its sponsor bank for businesses that do not have one. Integration options include a RESTful API, accounting connections, a test environment, developer documentation, and integration specialist support. API access is included in a solution, while costs depend on integration needs and setup. London & Zurich offers managed services and white labelling, so bank statements can show the customer business’s name. It describes security measures including AWS infrastructure, UK-based servers, multi-factor authentication, 24/7 monitoring, and Cyber Essentials Plus certification. Pricing is on request, with no free plan; the service is available on web and API.

Who it is for

It suits SMEs, charities, public sector organisations, franchises, enterprise teams, and software platforms that need domestic Direct Debit collection and administration. Businesses without a SUN may also consider it, since London & Zurich says it can arrange one through its sponsor bank.

What is good

Supports recurring and one-off Direct Debit collections
DDMS includes mandate, Bacs, and failed-payment management
Businesses can use their own SUN or London & Zurich’s
RESTful API and accounting integrations are available
White labelling can put the business name on statements

What to know first

No free plan
Pricing is available on request
Costs depend on integration needs and overall setup

Verdict

London & Zurich combines Direct Debit collection with tools for administration, reconciliation, and reporting. Its SUN options and managed services suit organisations with different levels of payment infrastructure, but pricing requires a request.

London & Zurich Direct Debit plans and pricing

All plans

Business Pricing from 0.5% or 20p · branded SUN · Bacs compliance solution · onboarding and team training · API and integrations · for established organisations londonandzurich.co.uk · 30 Sept 2026

Foundation Pricing around 1% · fast setup on shared SUN · pre-built online sign-ups · notifications · implementation and training · telephone support · ideal for 1–2 person businesses londonandzurich.co.uk · 30 Sept 2026

Enterprise / Reseller Banded pricing that reduces as you grow · full FCA-regulated Direct Debit management suite · bespoke reporting and integrations · monthly customer success management · for enterprise or software platforms londonandzurich.co.uk · 30 Sept 2026

Compared on direct debit processing software

Free plan: Nolondonandzurich.co.uk
Payment frequency: bothlondonandzurich.co.uk
Scheme coverage: domesticlondonandzurich.co.uk
Mandate management: Yeslondonandzurich.co.uk
API access: Yeslondonandzurich.co.uk
Hosted payment page: Yeslondonandzurich.co.uk

Facts

Purpose: London & Zurich provides Direct Debit processing and collection services for businesses, including managed services and software for payment administration.londonandzurich.co.uk · 30 Sept 2026
Collections: Businesses can collect regular, recurring, or one-off payments after a customer authorises Direct Debit collection.londonandzurich.co.uk · 30 Sept 2026
Management portal: Its DDMS handles mandate creation, Bacs submission, compliance, reporting, and failed payments, with reconciliation, accounting, reporting, and scheduling tools.londonandzurich.co.uk · 30 Sept 2026
SUN options: Customers can use their own Service User Number or operate under London & Zurich’s; for businesses without a SUN, London & Zurich says it can obtain one through its sponsor bank and manage collections.londonandzurich.co.uk · 30 Sept 2026
Integrations: The vendor offers a RESTful API, accounting integrations, a test environment, developer documentation, and integration specialist support.londonandzurich.co.uk · 30 Sept 2026
API pricing: API access is included as part of a solution, while specific costs depend on integration needs and overall setup.londonandzurich.co.uk · 30 Sept 2026
Security: The vendor states that its platform uses AWS infrastructure, multi-factor authentication, 24/7 security monitoring, and UK-based servers, and that it holds Cyber Essentials Plus certification.londonandzurich.co.uk · 30 Sept 2026
Regulation: London & Zurich states that it is FCA-authorised and regulated and operates as a Bacs Approved Bureau.londonandzurich.co.uk · 30 Sept 2026
Support: The company describes phone support from real people, dedicated account contacts, and customer service help through the portal’s support ticket and Knowledge Hub.londonandzurich.co.uk · 30 Sept 2026
Target customers: The service is presented for SMEs, charities, enterprise organisations, national franchises, public sector organisations, and software platforms.londonandzurich.co.uk · 30 Sept 2026
Scale: The company says it serves more than 2,100 businesses and processes over 800,000 Direct Debit collections per month.londonandzurich.co.uk · 30 Sept 2026
White labelling: The Direct Debit product can be white labelled so customers’ bank statements show the business’s company name.londonandzurich.co.uk · 30 Sept 2026