Katalyst Online Ordering
The facts below are what the maker publishes about Katalyst Online Ordering, checked and dated. Our editors have not written about it yet.
Plans and prices
From Katalyst Online Ordering's own pricing page, checked 22 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Core platform | $79 a month | Core restaurant software platform · billed monthly |
| Multi-location plan | $159 a month | Multi-location restaurant operations · billed monthly |
| Standard Katalyst platform | Priced on request | Online ordering included · No per-order commission · Payment processing charged at processor cost |
The facts
Each one read from Katalyst Online Ordering's own pages, with the date it was checked.
What it does
- Audience
- Katalyst describes its platform as built for restaurant operators and lists multi-location groups, caterers, food trucks, cafés, bakeries, casual dining, pizzerias, fine dining, and bars among business types served.checked 11 Oct 2026
- Catering
- Online ordering supports catering with per-item lead times, minimum order amounts, deposits, and automatic invoicing through the catering workflow.checked 11 Oct 2026
- Commission
- Katalyst says direct online orders have 0% commission and payment processing is charged separately.checked 11 Oct 2026
- Customer data
- Online orders add customer names, emails, order history, and frequency to a database that connects with Katalyst loyalty and remarketing.checked 11 Oct 2026
- Customer notifications
- The system sends automated SMS and email order status updates.checked 11 Oct 2026
- Delivery
- Delivery options include in-house drivers, Uber Direct, DoorDash Drive, and customer pickup.checked 11 Oct 2026
- Delivery orders
- Yeschecked 22 Sep 2026
- Ordering channels
- website and appchecked 22 Sep 2026
- Order routing
- Online orders route directly to the Katalyst kitchen display system alongside dine-in tickets.checked 11 Oct 2026
- Paid from
- 79checked 22 Sep 2026
- Pricing detail
- The maker says online ordering is included in the standard platform with no monthly add-on; it does not show a numeric platform price on this page.checked 11 Oct 2026
- Purpose
- Katalyst provides restaurants with a branded online ordering storefront on their own URL, integrated with its POS.checked 11 Oct 2026
- Security
- Katalyst’s privacy policy says it uses reasonable precautions consistent with standard industry practice and does not store credit or debit card account information.checked 11 Oct 2026
- Setup
- The maker says most single-location restaurants are live in 1–2 weeks, while multi-location rollouts take 4–8 weeks per wave depending on menu complexity.checked 11 Oct 2026
- Storefront
- The mobile-optimised storefront can use a restaurant’s own URL or be embedded in its existing website.checked 11 Oct 2026
- Support
- Katalyst advertises US-based support available around the clock by phone, with email replies within one business day.checked 11 Oct 2026
Where it runs
- Branded mobile app
- Yeschecked 22 Sep 2026
- POS integration
- Yeschecked 22 Sep 2026
The company
- Founded
- 2015checked 28 Sep 2026
- Headquarters
- Raynham, Massachusetts, USAchecked 28 Sep 2026
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