IT Retail
IT Retail provides grocery stores and markets with cloud-based point-of-sale software, hardware, e-commerce, and payment processing.
What IT Retail is
IT Retail provides grocery stores and markets with cloud-based point-of-sale software, hardware, e-commerce, and payment processing. It is designed for grocery businesses, including specialty and international markets, and supports inventory management and multiple locations. Inventory tools include shrinkage tracking, automated purchase orders, forecasting, sales trends, and batch and lot tracking. Reporting offers real-time dashboards, custom reports, sales metrics, vendor cost tracking, and AI-powered insights. An Android app supports product updates, purchase orders, inventory counts, and receiving stock. The POS supports barcode scanning and EBT, but not EWIC integration; a separate EWIC terminal is required. During internet outages, it can continue full scanning, with store-and-forward card transactions or cash acceptance. Starter costs $49/mo billed annually and covers up to five employees. Growth and Premium list additional capabilities, including advanced inventory management, multi-store support, and third-party e-commerce integrations, but their prices are not displayed in the package comparison.
Good
- Supports multiple locations and inventory management.
- Tracks shrinkage, purchase orders, and batch and lot data.
- Android app handles counts and stock receiving.
- Continues full scanning during internet outages.
- Starter includes up to five employees.
Watch out
- Growth and Premium prices are not displayed.
- EWIC requires a separate terminal.
- Starter costs $49/mo billed annually.
Who it suits
IT Retail is aimed at grocery stores and markets, including specialty and international businesses. Its listed tools cover inventory, reporting, payments, and multi-location operations.
Verdict
IT Retail brings grocery-focused POS, inventory, and reporting tools together, with offline scanning and an Android inventory app. Buyers should confirm package pricing and account for the separate EWIC terminal if needed.
Plans and prices
From IT Retail's own pricing page, checked 29 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $49 a month | Up to 5 Employees · POS register · Customer management · Mass product import · Purchase orders · Mobile shelf label printing · House accounts · Annually: $ . . . |
| Growth | — | Unlimited employees · User permissions · QSR modifiers · Customer loyalty · Advanced inventory management · Mix and match discounts · Customer groups · Annually: $ . . . |
| Premium | — | Vendor price import · Multi-store support · Price checker · Roles management · Third-party e-commerce integrations · Annually: $ . . . |
The facts
Each one read from IT Retail's own pages, with the date it was checked.
What it does
- Audience
- The POS is designed specifically for grocery stores and markets, including specialty and international markets.checked 29 Sep 2026
- Connectivity
- The FAQ says the POS continues full scanning offline and can use store-and-forward card transactions or accept cash during internet outages.checked 29 Sep 2026
- Hardware support
- bothchecked 21 Sep 2026
- Integrations
- The product supports deli scales and label printers, and Premium lists third-party e-commerce integrations; the FAQ says it integrates with some major U.S. wholesalers.checked 29 Sep 2026
- Inventory
- Inventory tools include shrinkage tracking, automated purchase orders, forecasting, sales trends, and batch and lot tracking.checked 29 Sep 2026
- Inventory management
- Yeschecked 21 Sep 2026
- Mobile access
- The inventory page describes an Android app for product updates, purchase orders, inventory counts, and receiving stock.checked 29 Sep 2026
- Multi-location support
- Yeschecked 21 Sep 2026
- Paid from
- 49checked 21 Sep 2026
- Payments
- The POS supports EBT, but the FAQ says it does not currently integrate with EWIC and a separate EWIC terminal is required.checked 29 Sep 2026
- Pricing limits
- Full package comparison requires submitting details, and the pricing page displays only Starter's monthly price while showing placeholder prices for Growth and Premium.checked 29 Sep 2026
- Product
- IT Retail provides grocery stores with cloud-based POS software, hardware, e-commerce, and payment processing.checked 29 Sep 2026
- Reporting
- Reporting includes real-time dashboards, custom reports, sales metrics, vendor cost tracking, and AI-powered insights.checked 29 Sep 2026
- Support
- IT Retail advertises 24/7 emergency technical support, onboarding assistance, and training; its support page lists regular support hours as Monday through Friday, 5:00 AM–5:00 PM PST.checked 29 Sep 2026
The company
- Company
- IT Retail says it was founded in 1993 and lists its address as 191 W. Big Springs Road, Riverside, California 92507.checked 29 Sep 2026
- Founded
- 1993checked 28 Sep 2026
- Headquarters
- Riverside, California, United Stateschecked 28 Sep 2026
Money
- Free plan
- Nochecked 21 Sep 2026
- Support cost
- The support FAQ lists a monthly support plan starting at $39.99 per month with no long-term contract.checked 29 Sep 2026
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